Swapnil Vishwambhar Athave
NOC Engineer | Network Operations
Pune
Summary
Network Engineer / NOC Engineer with 2 years of hands-on experience in network monitoring, troubleshooting, and incident management. Holds a Diploma in Information Technology and a B.Tech in Electronics and Telecommunication. Skilled in diagnosing and resolving network issues across LAN/WAN environments, ensuring high availability and performance.
Proficient in networking protocols such as TCP/IP, BGP, OSPF, VLAN, and MPLS, with practical experience in configuring and supporting routers, switches, and firewalls (including Cisco devices). Strong ability to analyze network faults, minimize downtime, and provide efficient technical support in a 24/7 NOC environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Associate Network Engineer
Vodafone Idea Ltd
08.2025 - Current
- Monitored and managed telecom network operations using ECI NMS, ensuring high availability and performance across 2G and 4G network environments.
- Handled network outages and incidents, including TDM site down, packet node failures, BSC isolation, and service disruptions, ensuring quick restoration within SLA timelines.
- Performed real-time network monitoring, alarm analysis, and incident creation, followed by traffic rerouting, and service restoration to minimize customer impact.
- Managed and resolved corporate customer complaints using BMC Remedy and ServiceNow, ensuring efficient troubleshooting and resolution of enterprise network issues.
- Coordinated with field engineers and cross-functional teams for fault resolution, escalation handling, and on-site troubleshooting activities.
- Worked extensively on Layer 2 (L2) services, including provisioning, troubleshooting, and rerouting of services across transmission networks.
- Strong understanding of SDH (Synchronous Digital Hierarchy) frame structure and packet-based services, supporting both legacy and modern telecom infrastructure.
- Hands-on experience with ECI transmission equipment, including BG, XDM, and NPT series (BG20, BG30, BG64, XDM100, XDM300, XDM1K, NPT1020, NPT1200, NPT1800, NPT1050).
- Performed hardware-level activities such as patch cording, SFP replacement, DHGE/CPTS card handling, MUX, and shelf replacement, ensuring physical layer stability.
- Managed and troubleshot routers (Cisco, Juniper, Alcatel) and Huawei switches, including log analysis, power level checks, and device reachability validation.
- Ensured smooth day-to-day network operations, maintenance, and performance optimization in a 24/7 NOC environment.
- Conducted network fault isolation and root cause analysis (RCA) using logs, alarms, and performance data from NMS tools.
- Assisted in the planning and execution of network upgrades, ensuring minimal disruption to end users.
NOC Eengineer
Tata communications Limited
06.2024 - 08.2025
- Monitored and managed transmission network operations using ECI NMS, ensuring high availability and performance of network infrastructure.
- Performed network troubleshooting and fault isolation for issues related to fiber, infrastructure, and hardware, minimizing downtime and ensuring service continuity.
- Created and managed incident tickets for network faults, coordinating with field and backend teams for timely resolution in line with SLA requirements.
- Hands-on experience in Layer 2 (L2) services and trails, including service provisioning, configuration, and rerouting to maintain network stability.
- Worked on service restoration and rerouting of L2 circuits/trails during outages, ensuring minimal impact on customers.
- Monitored network alarms, performance metrics, and link status, taking proactive actions to prevent major outages.
Project Trainee
Tata communication limited
01.2024 - 06.2024
- Gained hands-on experience in network operations and fundamentals of LAN/WAN architecture, understanding real-time telecom infrastructure.
- Worked with network protocols including STP, OSPF, and BGP, using Cisco Packet Tracer for simulation, configuration, and troubleshooting.
- Monitored and managed 10G network links, handling BGP and OSPF-related incidents in a live NOC environment.
- Utilized ServiceNow for incident management, ticket handling, and tracking SLA compliance.
- Performed incident analysis, troubleshooting, and follow-ups, ensuring timely resolution and minimal downtime.
- Analyzed router logs and configurations on Cisco, Juniper, and Alcatel devices to identify faults and support root cause analysis (RCA).
Education
B.Tech - Electronics and Telecommunication
01-2024
GPA: 7.5 CGPA
Diploma - Information technology
01-2021
GPA: 81%
HSC -
01-2019
GPA: 78.31
SSC -
01-2017
Skills
Networking protocols like BGP,OSPF and MPLS
TCP/IP, OSI Model, Subnetting
Switching Concepts: VLAN, STP, Trunking
Cisco Routers & Switches Juniper(basic) ,Firewall (basic)
Ticketing Tools: ServiceNow, BMC Remedy
Certification
Cisco Certified Network Associate (CCNA)
Timeline
Associate Network Engineer - Vodafone Idea Ltd
08.2025 - Current
Cisco Certified Network Associate (CCNA)
03-2025
NOC Eengineer - Tata communications Limited
06.2024 - 08.2025
Project Trainee - Tata communication limited
01.2024 - 06.2024
Marthwada Institute of Technology Aurangabad - B.Tech, Electronics and Telecommunication
Government Polytechnic Amravati - Diploma, Information technology
L.B.S.H College Ashti,partur - HSC,
L.B.S.H High School Ashti,partur - SSC,