SWAPNIL ARUN MANJREKAR

E2E Program/Project/Test Delivery Management for Resonate – Australia, Johnson Controls – US, Honda – US accounts, Standard Bank - US.

Resonate Solutions Pty ltd. - Resonate is the leading Australian Customer Experience Management (CEM) provider. We specialize in Voice of Customer (VoC), Net Promoter Score (NPS), Employee Engagement and driving customer centricity within the organization. Through technology our solutions help organizations breakdown silo's and barriers in order to deliver exceptional Customer Experience (CX).

Johnson Control (JCI) - Building Efficiency - sales teams utilize various configuration/selection tools to support their sales efforts. Project TKO aims to combine Air-Handling selection tools (Solution XT and York Custom) into a Single Tool. Going forward Solution XT will be used or further enhancements.

Automate their Custom AHU product and processes, provide software to drive operational excellence, and increase the sales and application team skills needed to win.

Honda - North American Packaging System (NAPS) will be primary reference for packaging control by New Model, Mass Production Packaging Associates, RCC Control Associates and Transportation Associates.

Key components of the NAPS is to generate documents (electronic & hard copy) and queries for packaging inventories by type, size, pack Qty, packaging vs. production capacity simulations at a part level for both NM & MP, roll-up OEM supplier packaging allocation summaries, packs purchased and purchase history/reason, control packaging drawings & revisions, customs paperwork, and log packaging change requests to reflect drawing control.

NAPS were created as a new Packaging Tracking system to replace the existing PDTS that changes the viewpoint to a New Model & Mass Production that supports packaging processes from both supply chain points of view.

NAPS will be primary reference for packaging control by New Model, Mass Production Packaging Associates, RCC Control Associates and Transportation Associates.

Organizational Roles and Responsibilities:

• Deliver projects (including staffing, ramping up, resolving technical conflicts, planning, risk management, change management and expectation management) as per committed timelines
• Define or setup Framework and Strategy for Project
• Work on Estimation/Proposals
• Handle Performance Evaluation
• Preparing & Reviewing Project Plans
• Client Interaction
• Team Building/Mentoring/Counseling
• Participate in Organization Initiatives and Tasks
• Execute monthly billing and invoicing

Team/Group Development:

• Team Building events, Conducting Leadership Team Meetings, Succession planning, Motivation (through R&R), Initiatives on Competency Development and Building Culture / Value Systems; Attrition
• Setting Objectives
• Mentoring to improve performance
• Reviewing Performance
• Individual’s Development Planning

• Domain : Capital Market (exchange i.e NSE, BSE, NCDEX, MCX, MCXSX, NSEL)
• Analyzing Business Requirement Documents / Functional Specification and other project related documents and finalizing Scope with client
• Coordinate with Project’s base teams
• Preparation / Review of Estimation / Proposal
• Preparation of Test Strategy & Test Plan documents
• Conduct Test Planning Workshop
• Responsible for on-time deliverables & Management of resources
• Identifying, analyzing defects, errors, and inconsistencies in software program functions, outputs, online screens, and content
• Reporting software defects in clear and concise manner and monitor their progress
• Documenting, tracking, and communicating test plans, test results, analysis, and unresolved problems
• Actively Involved in Requirement review phase for clients’ requirements
• Identify business core / critical system / processes and priorities.

• Department / Unit : Testing, Domain : Corporate Communication
• Job involved conceptualization and development of project, after financial analysis of project
• Testing of software and implementation of project in such way that data can be collected from all over country to develop centralized database which can be accepted as a standard by industry
• Analyzing, appointing, training and working closely with entities which acts as Service Providers for project
• Marketing of idea among companies so as to encourage them to join Registry (National Skills Registry)
• Lead member of team involved in revamping and updating of NSR website
• Managing financial aspect of project that involves managing revenue part with various subscribers and other entities
• Co-coordinating with various service providers to arrange registration camps at campus of various IT / ITeS companies
• Inspection of service providers at various locations for various compliances.

• Preparation of MIS Reports based on Deposits, Hire purchase and lease Collections, Advances on new contracts, etc
• Branch Auditing as per Guidelines of Reserve Bank of India (RBI)
• Visited branches for Audit as per guidelines of Securities exchange board of India (SEBI)
• Implemented the Package “VISUAL BASIC PACKAGE” in Various Branches & provided the training to more than 40 Branch Employees.
• Updated general ledger of accounts with current, accurate and industry-compliant data to meet all internal and external audit requirements.
• Communicated and resolved disputes with clients regarding outstanding invoices, payments and adjustments.