Summary
Overview
Work History
Education
Skills
Other Achievements
Timeline
Generic

Swaraj Kumar Padma

Bengaluru

Summary

As a visionary technology executive with extensive experience across the Healthcare, Financial Services, and Real Estate sectors, I have consistently demonstrated a keen ability to understand complex problem statements and provide optimal solutions to business challenges. As the Head of Technology for JLL Business Services, I embody strategic technology leadership by driving enterprise-wide initiatives that align with and support our business objectives. My approach to digital transformation involves architecting innovative solutions to complex operational challenges and leveraging cutting-edge technologies like GenAI to enhance organizational productivity and operational efficiency significantly. My leadership skills shine through in managing a diverse, multi-location team of technology professionals. With over a decade of people management experience, I excel at building and nurturing high-performing teams across geographies. My leadership philosophy emphasizes effective mentorship, clear communication, and creating an environment of psychological safety. I focus on individual career development, fostering a culture of continuous learning and innovation. This approach has resulted in a strong, motivated team with a commendable focus on diversity and inclusion. My deep domain knowledge in the BFS industry, particularly in cards and payments, has been instrumental in developing key solutions in areas such as smart cards, contactless technology, mobile wallets, and e-commerce banking. This expertise, combined with my strategic approach and consulting experience, allows me to bring a unique perspective to technology leadership, driving innovation while maintaining a strong focus on business value. My career journey from a programmer analyst to an executive director has equipped me with a rare combination of technical expertise, strategic vision, and leadership skills. I am poised to drive digital transformation, solve complex business challenges, and lead high-performing teams in pursuit of organizational excellence. My track record of innovation and a deep understanding of business needs make me an ideal candidate for executive-level roles where technology leadership can create significant organizational impact.

Overview

19
19
years of professional experience

Work History

Executive Director

JLL Technologies
06.2019 - Current
  • As a technology leader for JBS, JLL's global backend operations, I am responsible for
  • Strategic Technology Leadership
  • Drive enterprise-wide technology strategy for JBS
  • Lead digital transformation initiatives, aligning technology with business objectives
  • Lead a diverse, multi-location team to deliver high-impact technology solutions
  • Manage a substantial technology portfolio of $13M, overseeing strategic investments and resource allocation
  • Business Problem Solving
  • Architect innovative solutions to complex operational challenges
  • Leverage cutting-edge technologies to enhance efficiency and mitigate risks
  • Implement GenAI solutions to significantly boost organizational productivity
  • Redesign critical processes, including intake request management, for optimal resource utilization
  • Strategic Collaboration
  • Partner with executives to align technology initiatives with corporate strategy
  • Influence project roadmaps and product strategies
  • Foster cross-functional partnerships to drive innovation and operational excellence
  • Architecture and Cybersecurity
  • Work with enterprise architecture to support long-term business goals
  • Spearhead the identification and implementation of enterprise applications
  • Enhance cybersecurity measures across all managed applications, significantly reducing security risks
  • Key Strategic Initiatives
  • Source to Pay: Automated invoice processing and payment systems Achieved substantial cost reduction and accelerated processing times Recognized with the prestigious CIO 100 award for innovation
  • LEAP (Lease Enterprise Abstraction Platform): Centralized and standardized lease abstraction processes across JLL Improved accuracy and reduced turnaround time Established a unified technological approach for global operations
  • Automating Manual Processes: Strategically identified and automated multiple manual processes Delivered significant FTE-equivalent benefits Realized substantial annual savings through improved operational efficiency
  • AI Innovation: Implementation of GenAI solutions across various departments including Finance, Client Finance, LEAP, and Legal Finance: T&E Audit Automation to improve efficiency and achieve 100% expense report auditing Client Finance: Invoice Processing Automation to increase productivity in PO, Invoice & GR reconciliation LEAP: Data as a Service to generate revenue by leveraging abstracted lease data, Post-Abstraction Automation to improve efficiency, and Lease Intake Optimization to enhance customer experience through Digital Assistance JBS: Smart Email Insights for efficiency and insights, including reconciliation, sentiment analysis, and historical data assistance

Delivery Manager

Capgemini
01.2015 - 06.2019
  • Key Client Engagements
  • Delivery Manager for a team of 60+ offshore Resources
  • Responsible for delivery of projects involving Core Cards system for Global RBWM & CMB Cards and Digital business
  • Technology Transformation Architect
  • Interacting with business on requirements definition
  • Designed and Deployed Credit Card mapping using Mobile wallets (Tokenization) in Europe, Asia Pacific & Canada to align with new Trends in the market for a Global Bank.
  • Played a vital role in Customer launch, Business Reporting, Customer Servicing process definition, Post production support and hand-over process to 'Application Production Support' teams
  • Achieved 20% reduction in project cost by Automation, Tools development and Process Optimization
  • Identified Cost Reduction areas, Process Improvements and developed tools to reduce the project cost
  • Strategy Definition for 'Convergence Pack'
  • Convergence Pack is 'Strategic Upgrade' on current processing system to gain benefits in 'Periodic Basis'
  • Identify Cost Reduction Areas in system processing and provide solution for 'Performance Improvements'

Senior Consultant/Consultant

Capgemini
08.2007 - 12.2014
  • Proven ability to manage high value projects across geographically distributed high performing teams
  • Proven people management skills - Successfully handled career progression and performance appraisal of 10 direct senior reports
  • Defined One Team Model thus reducing the IT Operational Cost by 30%
  • Interchange SME for 30 member cross-functional team
  • Lead & Managed challenges like legacy system migration, redefining business processes and cross functional integration for HSBC Europe & Brazil

Programmer Analyst

Cognizant Technology Solutions
07.2006 - 08.2007
  • Proven coding skills: Developed various modules in Health Care domain

Education

Bachelors in Technology - Mechanical Engineering

Sreenidhi Institute of Science & Technology, JNT University
05.2006

Skills

  • Cross-functional Team Leadership
  • Financial Planning & Management
  • IT & Business Strategy Alignment
  • Strategic Initiative Leadership

  • Team Leadership
  • Business Relationship Management
  • Technology Portfolio Management
  • Artificial Intelligence & Machine Learning

Other Achievements

  • State Advisory Committee Member for 'YARD' NGO, Hyderabad, Telangana, 12/31/21
  • Adventure seeker - World’s Highest Sky Dive (18000ft) in FL, USA

Timeline

Executive Director

JLL Technologies
06.2019 - Current

Delivery Manager

Capgemini
01.2015 - 06.2019

Senior Consultant/Consultant

Capgemini
08.2007 - 12.2014

Programmer Analyst

Cognizant Technology Solutions
07.2006 - 08.2007

Bachelors in Technology - Mechanical Engineering

Sreenidhi Institute of Science & Technology, JNT University
Swaraj Kumar Padma