(Multiple designations)
Strategic Hiring & Team Leadership
- Led a team of 5 recruiters to deliver strategic and lateral hiring across Analytics and Engineering verticals, ensuring alignment with Genpact-style business planning and delivery.
- Mentored junior recruiters on sourcing, screening, and recruitment practices to ensure timely, quality hires that align with business goals and workforce planning.
- Successfully managed hiring for over 300+ FTEs across accounts within the defined TAT.
Geographic Expansion & Volume Hiring
- Spearheaded hiring in new Genpact delivery centres like Warangal, Madurai, Jodhpur, and Ahmedabad.
- Coordinated with recruitment partners and training institutes to execute mass/bulk hiring drives for business ramp-ups.
Workforce Planning & Talent Intelligence
- Worked closely with business and RMG teams to understand workforce needs and plan hiring in line with demand and capacity forecasts.
- Managed recruitment data to keep track of open roles, hiring progress, and ensure SLAs were met.
- Generated weekly data reports on offer drops, offer TAT, hire TAT, source effectiveness and funnel health to support data-led decision-making.
- Conducted market research to provide inputs on TAT expectations, salary benchmarks, and role feasibility—especially for new or niche positions and locations.
Diversity & Inclusion Hiring
- Drove D&I initiatives such as Veteran hiring and Return-to-Work (RTW) programs, resulting in a 35% increase in diverse hires.
- Designed and launched an internal referral campaign, boosting referral hires by 25% within the vertical.
Process Improvement & Stakeholder Management
- Worked with the strategy team to define hiring TAT across multiple business verticals.
- Implemented "Talk to us about your hiring experience!" program for the vertical.
- Ran weekly hiring governance calls with delivery leaders to align on hiring targets, resolve blockers, align on priorities and improve quality hiring.
- Regularly captured and shared stakeholder feedback to improve hiring experience and flag process gaps early.
- Supported internal recruitment audits to ensure compliance is met across all hires.
- Led process improvements in the background verification (BGC) workflow, helping prioritize closures based on joining timelines and reducing onboarding delays.