Summary
Overview
Work History
Education
Skills
Interests
Cooking
Timeline
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SWARIT SETHI

SWARIT SETHI

MANAGER
QUENSTOWN

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

8
8
years of professional experience

Work History

Salary Shift Manager

Burger King
09.2022 - Current
  • Provided ongoing coaching to team members in order to drive continuous improvement in their performance levels consistently over time.
  • Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.

Forklift Operator

ITM
12.2021 - 08.2022
  • Expedited order fulfillment with proficient navigation of narrow aisles during the picking process without causing damage or delays.
  • Adhered strictly to OSHA regulations for safe forklift operation, minimizing the risk of accidents and promoting a secure work environment.
  • Minimized product damage through careful maneuvering and transporting of fragile items.
  • Contributed to sustainability efforts by properly disposing of damaged or expired products in compliance with company policies as well as local regulations.
  • Streamlined order processing by accurately updating inventory management software after each task completion.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Maximized accuracy in order preparation through thorough verification against packing slips before loading onto transport vehicles.
  • Maintained optimal inventory levels with precise forklift operation and proper storage techniques.

Customer Service Representative

Teonn Cleaning
08.2016 - 04.2017
  • Fostered a customer-centric culture within the team by consistently reinforcing the importance of empathy, understanding, and patience in all interactions with clients.
  • Implemented feedback loops that encouraged continuous improvement among team members by sharing insights about exceptional service delivery techniques.
  • Streamlined call center processes for improved efficiency and reduced wait times.
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.

Education

Bachelor of Science -

Royal Business College
Christchurch
04.2001 -

Skills

Team Development

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Interests

Trekking, Surfing, Cricket, Horticulture

Cooking

i used to work as a demi cheff at hilton queenstown  my duties incliding prep all the salads ,organise the grill station and follow the cheff 

Timeline

Salary Shift Manager

Burger King
09.2022 - Current

Forklift Operator

ITM
12.2021 - 08.2022

Customer Service Representative

Teonn Cleaning
08.2016 - 04.2017

Bachelor of Science -

Royal Business College
04.2001 -

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SWARIT SETHI MANAGER