Swarna Sikha Sahoo
Bhubaneswar
Summary
Dynamic Implementation Manager with a proven track record at Wipro Technologies, excelling in software implementation and cross-functional team leadership. Mastered client-facing roles, driving project alignment and successful outcomes. Skilled in requirements gathering and business analysis, adept at troubleshooting and ensuring seamless integration. Achievements include significant enhancements and efficient issue resolution, showcasing decision-making prowess and technical acumen.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Implementation Manager
Wipro Technologies
07.2021 - Current
- Collaborated with cross-functional teams to ensure alignment of project goals and objectives.
- Experienced in handling support projects as a Senior Application Engineer.
- Experience including configuration, unit testing, UAT support, integration testing, user training, documentation, and post go-live support.
- Experience in client-facing roles for new enhancements and requirements.
- Functionality testing for new enhancements as per business requirements after development, and prepare the test cases.
- Good knowledge in troubleshooting and issue resolution.
- Experience in ticket management and change management using the SNOW tool.
- Resolved any technical issues encountered during the implementation process in a timely manner.
- Analyzed workflows and established priorities for daily operations.
Education
B.Tech - Electrical Engineering
Indira Gandhi Institute of Technology
Sarang, Odisha06-2021
Skills
- Requirements gathering
- Business analysis
- Software implementation
- Data migration
- Cross-functional team leadership
- Decision-making
Certification
Globally certified on
C_TAW12_750:SAP Certified Development Associate - ABAP with
SAP NetWeaver 7.50
Timeline
Implementation Manager
Wipro Technologies
07.2021 - Current
B.Tech - Electrical Engineering
Indira Gandhi Institute of Technology
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