Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Swarna Thirugnanam

Senior Manager
CHENNAI

Summary

As a dynamic Senior Project Manager with a wealth of 19 years in the field, I specialize in leading project management strategies for Business Intelligence and Automation solutions. My expertise encompasses delivering comprehensive solutions across various sectors such as Manufacturing, Finance, and Healthcare. I am proficient in both Agile and Waterfall methodologies, ensuring that I can adapt to any project environment. My proven skills in stakeholder engagement, resource management, and technical solution delivery guarantee that projects are not only executed efficiently but also align with organizational goals. With a solid background in data architecture and ETL processes, I am adept at embracing emerging technologies and fostering innovation within complex environments. I am deeply committed to propelling business success through my effective leadership and strategic planning capabilities.

Overview

21
21
years of professional experience
6000
6000
years of post-secondary education
7
7
Certifications

Work History

Senior Manager

AstraZeneca India Pvt. Ltd.
11.2020 - Current
  • Spearheading Agile Delivery Management, adept in orchestrating planning, estimation, and execution of automation projects across Commercial, ECS, and GBS sectors.
  • Proficient in tailoring project delivery methodologies (Hybrid, Scrum, Waterfall) to align with diverse stakeholder requirements.
  • Engaged in PMO functions, including resource tracking via ServiceNow, crafting resource groups and plans, and verifying invoices in SAP AsiaPac/Coupa against purchase orders.
  • Successfully managed the comprehensive upgrade from Automation Anywhere V11 to A360, leveraging the ADF framework for end-to-end delivery.
  • As an Operational Service Manager (OSM), I ensure timely resolution of incidents and requests, maintaining strict adherence to SLA guidelines.
  • Excel in fostering robust business and stakeholder engagement, ensuring seamless communication and project alignment.
  • Demonstrated mastery in the ADF delivery framework, overseeing projects from initial support on project charters to the realization of business benefits.
  • Directed the process mining of ITSM using Celonis, enhancing operational insights and efficiencies.
  • Agile Project Manager for the development of a bespoke SharePoint Application, ensuring project agility and stakeholder satisfaction.
  • Orchestrated automation delivery as a Project Manager, collaborating with procurement teams for RFP execution and tool selection via a meticulous Source Selection Process.
  • Technical Delivery Manager for the Coupa reporting project, responsible for data integration into ADL using Pyspark, optimizing reporting capabilities.
  • Led cross-functional teams to achieve project goals within budget and time constraints.
  • Developed and implemented strategic plans to drive business growth and increase profitability.
  • Managed departmental budget, forecasting financial needs and controlling expenditures.
  • Oversaw the recruitment, training, and development of staff to build a high-performing team.
  • Implemented process improvements to enhance efficiency and effectiveness of operations.
  • Conducted performance evaluations and provided feedback to direct reports for career development.
  • Negotiated contracts and agreements with suppliers and service providers.
  • Monitored and reported on key performance indicators to assess departmental success and areas for improvement.

Senior ETL Architect

Cognizant Technology Solutions
01.2011 - 10.2020
  • Played multiple roles starting from ETL lead ,Project Manager and Architect.
  • Worked as ETL Architect in captive location and implemented Business critical projects like Anacredit and Brexit.
  • As Senior Project manager, performed delivery of Data warehouse projects that includes Scope Study, Proposals, Requirements Gathering, Design, Development, Implementation, and Acceptance Testing for end-to-end IT solution offerings.
  • Worked with multiple project accounts on RFP's in providing cloud and Datastage upgrade solutions.
  • As Service Line manager, performed people management, managing operational cost, developed people skills and ensured resource fulfillment for open service orders.
  • Implemented automations in Datastage upgrade from 9.1 to 11.5.
  • Lead ETL Team in Technical Design and review of Datastage Jobs.
  • Involved in Weekly Project status with Client and onsite.
  • Organized and Documented the Best practice documents for ETL and Reporting.
  • Designed framework for ETL process.
  • Drive the project from Requirement Gathering to Go Live and ensured on time delivery in every aspect.
  • Through Code review, ensured deliverable of team is of highest quality with no delivery slippage.
  • Did extensive Performance tuning of ETL jobs improving job run times.
  • Preparation of test plans provided the needed support for UAT and Sign off.
  • Deployment and Warranty support of ETL jobs in production.
  • Designed and implemented robust ETL processes using tools like Informatica, Talend, or SSIS.
  • Collaborated with business analysts to understand data requirements and translate into technical specifications.
  • Optimized data integration pipelines for performance and scalability.
  • Ensured data quality and integrity throughout the ETL process.
  • Developed data warehousing solutions in cloud environments such as AWS, Azure, or GCP.
  • Managed the lifecycle of ETL solutions, including version control and deployment strategies.
  • Monitored ETL jobs, troubleshoot issues, and performed root cause analysis.
  • Created detailed documentation for ETL architectures, data models, and mapping definitions.
  • Worked with cross-functional teams to align ETL strategies with business objectives.
  • Continuously evaluated and integrated new ETL technologies and methodologies to improve workflows.

Business Intelligence Lead

Infosys
10.2007 - 11.2010
  • Collaborated with onsite teams to comprehend Data Models and Requirements.
  • Spearheaded the design and critique of Datastage job workflows.
  • Executed the implementation of Datastage jobs and UNIX scripting.
  • Utilized UNIX environment for the execution of shell scripts.
  • Designed and implemented comprehensive BI solutions to support business decision-making processes.
  • Led cross-functional teams in the development and deployment of BI reporting tools and dashboards.
  • Conducted regular data analysis to identify trends, forecast outcomes, and improve business strategies.
  • Ensured data accuracy and integrity by implementing robust data validation and quality checks.
  • Stayed current with BI technologies and industry trends to drive continuous improvement.
  • Facilitated user access to data through the creation of interactive reports and self-service tools.

Developer

Satyam Computers
03.2004 - 06.2007
  • Engineered and implemented Teradata scripts (mload, bteq, fexp, control) for robust data management.
  • Executed rigorous testing of MLOAD scripts within a Mainframe ecosystem.
  • Successfully migrated scripts from Mainframe to Unix platforms, ensuring seamless transition and functionality.
  • Conducted in-depth analysis of change requests, formulating effective solutions.
  • Consistently delivered on change requests within designated timelines, demonstrating reliability and efficiency.
  • Design, develop, and implement software applications according to specifications.
  • Maintain and improve the performance of existing software across multiple platforms.
  • Consistently write clean, maintainable code for robust and scalable applications.
  • Troubleshoot, debug, and upgrade existing systems to ensure optimal functionality.
  • Participate in code reviews to maintain high development standards.
  • Integrate software components and third-party programs to meet specifications.
  • Stay up-to-date with new technology trends, programming languages, and frameworks.
  • Document development phases and monitor systems to ensure they meet client needs.
  • Contribute to the entire application lifecycle from concept to release and support.

Education

Bachelor of Engineering -

P.S.G College of Technology
Chennai
05.2003

XII -

DAV School
Chennai
03.1999

X -

SBOA School
Chennai
03.1997

Skills

  • Data Preprocessing, unsupervised learning, clustering techniques, EDA, customer segmentation

  • Data Architect, Data Mining, ETL & BI, Data Governance

  • Program Management, Operation Management

  • IBM infosphere DataStage (v 75, 87 and 113), Informatica ICS, Teradata, SQL Server, Mainframe, Unix, Automation Anywhere (RPA)

  • DB2, Oracle, Redshift, SAP HANA, Teradata, PostgreSQL, Neo4j

  • Amazon Web Services, Microsoft power platform, Microsoft Azure

  • SQL, PL/SQL, UNIX Shell, Perl, Python

  • Qlik sense, Power BI, Cognos, SAP BO

  • Jira, ServiceNow, MPP, Celonis, Coupa

Certification

PMP from PMI

Timeline

Senior Manager

AstraZeneca India Pvt. Ltd.
11.2020 - Current

Senior ETL Architect

Cognizant Technology Solutions
01.2011 - 10.2020

Business Intelligence Lead

Infosys
10.2007 - 11.2010

Developer

Satyam Computers
03.2004 - 06.2007

Bachelor of Engineering -

P.S.G College of Technology

XII -

DAV School

X -

SBOA School

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Swarna ThirugnanamSenior Manager