Swarna Cynthia P
CHENNAI,TN
Summary
Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills..
Overview
11
11
years of professional experience
4
4
Certification
3
3
Languages
Work History
Business Analyst
Barclays Global Service Center Private Ltd
08.2021 - Current
- Barclays Global Service Centre (BGSC), India is a global capability center, supporting Barclays businesses worldwide
- Elicit and document business requirements from stakeholders and translate them into functional specifications for development teams
- Perform data analysis using SQL queries and Excel to identify trends, patterns, and insights to support data-driven decision-making
- Collaborate closely with development teams and other stakeholders to create user stories or issues in JIRA to represent each requirement or feature
- Facilitate meetings and workshops with stakeholders to gather requirements, clarify business objectives, and resolve any conflicts or issues
- Conduct automated reconciliations and user acceptance testing (UAT) to validate system functionality and ensure alignment with business requirements
- Prepared visual representations in confluence to help stakeholders understand complex processes and identify areas for improvement
- Reduced operational costs through thorough data analysis and implementing cost-effective solutions.
- Involved in exposure calculation and regulatory reporting metrics
- Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
Business Analyst
Cognizant Technology Solutions
06.2018 - 08.2021
- Engage client to gather software requirement ,business rules and ensure alignment with the development team
- Communicate client's business requirements by constructing easy to understand data and process models
- Evaluate risks related to requirements implementation, testing processes, project communication and thereby saving cost
- Identify and reconcile errors in client data to ensure accurate business requirements
- Draft business requirements and align with functional and technical requirements
- Improved business processes by analyzing current practices and recommending optimization strategies.
BA/QA
Cognizant Technology Solutions
09.2016 - 06.2018
- Improved software quality by conducting thorough requirements analysis and identifying gaps in business processes.
- Enhanced project efficiency by creating and maintaining detailed documentation of business requirements, functional specifications, and test cases.
- Boosted team collaboration by effectively communicating with developers, project managers, and other stakeholders to ensure clear understanding of requirements and deliverables.
- Streamlined testing processes by designing comprehensive test plans, executing test cases, and reporting defects for prompt resolution.
Test Analyst
Tata Consultancy Services, BNPP
12.2012 - 09.2016
- Prepared test cases, scenarios, test summary reports & unit report basis the requirementsgathered
- Managed test data of the application under test
- Planned tasks with respect to timeline, met SLAs and focused on customers
- Provided support to the Development Team by reviewing unit level cases
- Performed Root Cause Analysis and proposed preventive actions
- Conducted sanity, functional & non-functional testing of applications
- Led defect tracking and management of defect lifecycle in HP ALM
Education
B.Tech - Computer Science and Engineering
KALASALINGAM UNIVERSITY
05.2012
Skills
- Leader and Motivator
- Communication
- Team Player
- Decision Maker
- Problem Solver
- Self Driven and Planner
- Customer Needs Assessment
- Gap Analysis
- Analytical Thinking
- Documentation
- Adaptability
- Data Analysis
- Requirements
- Management
- Agile Methodology
- SDLC
Certification
- ISTQB, Indian Testing Board - 2013
- Foundation Certificate in Business Analysis,BCS Institute - 09/2014
- Certified Scrum Product Owner, ScrumAlliance.Org - 2021
- SAFe 6.0 Certified ProductOwner/Product Manager,Scaled Agile-2024
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
If you don’t become the ocean you’ll be seasick every day.
Leonard Cohen
Work Preference
Work Type
Full TimeWork Location
RemoteHybridImportant To Me
Work-life balanceCareer advancementHealthcare benefitsWork from home optionPersonal development programsPaid sick leaveCompany CultureFlexible work hoursTimeline
Business Analyst
Barclays Global Service Center Private Ltd
08.2021 - Current
Business Analyst
Cognizant Technology Solutions
06.2018 - 08.2021
BA/QA
Cognizant Technology Solutions
09.2016 - 06.2018
Test Analyst
Tata Consultancy Services, BNPP
12.2012 - 09.2016
B.Tech - Computer Science and Engineering
KALASALINGAM UNIVERSITY
- ISTQB, Indian Testing Board - 2013
- Foundation Certificate in Business Analysis,BCS Institute - 09/2014
- Certified Scrum Product Owner, ScrumAlliance.Org - 2021
- SAFe 6.0 Certified ProductOwner/Product Manager,Scaled Agile-2024
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