Summary
Overview
Work History
Education
Skills
Personal Information
Accomplishments
Additional Details
Websites
Timeline
Generic

Swarnakumar AC

Bengaluru

Summary

Automation Solutions Architect with 11+ years of experience in enterprise automation strategy across FMCG, consulting, and tech sectors. Expertise in building autonomous agents, Multi agentic architectures, Microsoft Copilot Studio, generative AI, and cloud platforms such as Azure and GCP. Proven track record in designing scalable automation solutions that enhance operational efficiency and reduce costs. Strong ability to align business requirements with technical execution, ensuring successful project delivery and improved system performance.

Overview

11
11
years of professional experience

Work History

Automation Solutions Architect

Unilever
Bengaluru
01.2020 - Current
  • Architecting and implementing intelligent automation across global business units, leveraging agents, Gen AI, document intelligence, and integrations to accelerate digital transformation.
  • Led the design and migration of next-gen agents using Microsoft Copilot Studio, with embedded generative AI, improving response quality and reducing operational costs by 50%.
  • Designed and deployed multi-agent automation solutions using Microsoft Copilot Studio, orchestrated with Semantic Kernel, to enable contextual collaboration across business units.
  • Integrated Azure AI Foundry-based LLM models for scalable, secure enterprise solutions that adapt to evolving process intelligence.
  • Consolidated multiple integration tools into a unified, enterprise-grade platform, lowering licensing costs by 65%.
  • Automated key operational workflows using task and communication mining, cutting manual efforts by 40%, and delivering $500K in annual savings.
  • Introduced autonomous email triaging and ticketing, reducing FTE dependency by 30%.
  • Adhered to global security, privacy, and compliance standards in every new deployment.

Senior Boomi Consultant

Capgemini
01.2019 - 01.2020
  • Delivered cloud-native integrations and API solutions using Boomi for large-scale enterprise clients.
  • Developed and deployed end-to-end API integrations between Boomi and Salesforce (Red Book API).
  • Identified and implemented automation enhancements, achieving a 15% reduction in support effort.
  • Worked closely with cross-functional teams to ensure seamless delivery and post-go-live support.

Boomi B2B/EDI Consultant

Infosys
01.2018 - 01.2019
  • Executed critical EDI and B2B integrations for global clients, facilitating secure data exchange.
  • Migrated 2,000 legacy interfaces to Boomi, enhancing system architecture.
  • Automated configuration processes, reducing trading partner setup time by 40%.
  • Created custom alerting and reporting solutions for monitoring long-running processes.

EDI Analyst

IBM
01.2014 - 01.2018
  • Optimized file exchanges and supported EDI infrastructure for enhanced communication efficiency.
  • Managed trading partner relationships to ensure seamless interactions and collaboration.
  • Migrated legacy VAN connections to AS2, achieving significant cost reductions.
  • Developed and maintained EDI maps utilizing Biz Manager and Biz Link for improved accuracy.
  • Delivered business reporting and resolved transaction-level issues with minimal turnaround time.

Education

B.Tech - Electronics and Communication Engineering

Anna University
Chennai
04-2013

Skills

  • Azure and GCP
  • Gemini
  • MS Copilot Studio
  • Power Automate
  • Power Apps
  • Yellowai
  • UiPath
  • Blue Prism
  • ABBYY Vantage
  • Generative AI
  • Azure AI Foundry
  • Semantic Kernel
  • Google (ADK)
  • MCP (Model Context Protocol)
  • A2A (Agent2Agent)
  • SAP ERP Cloud
  • MySQL
  • MongoDB
  • Boomi
  • MuleSoft
  • Solace
  • SAP BTP
  • Sterling B2B
  • Biz Link

Personal Information

Availability: Open to relocation or remote roles

Accomplishments

• Comex Star Award for be the future in showcasing digital mindset - Unilever

  • Outstanding Performer of the Year – Unilever (2022)
  • Insta Appreciation Award – Infosys

Additional Details

Open to relocation or remote roles in Automation Strategy, Agentic Architecture, or Enterprise Architect. Passionate about solving complex problems, mentoring teams, and staying hands-on with evolving technologies.

Timeline

Automation Solutions Architect

Unilever
01.2020 - Current

Senior Boomi Consultant

Capgemini
01.2019 - 01.2020

Boomi B2B/EDI Consultant

Infosys
01.2018 - 01.2019

EDI Analyst

IBM
01.2014 - 01.2018

B.Tech - Electronics and Communication Engineering

Anna University

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Swarnakumar AC