SWARNALATHA
Tirunelveli,TN
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
12
12
years of professional experience
Work History
Manager
VISVAJA DOORS INDIA PVT LTD
01.2018 - 03.2020
- Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
Manager
MM AGENCIES
12.2007 - 12.2017
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
Education
No Degree - HIGHER SECONDARY
CORPORATION SCHOOL
Madurai, India04.1982
Skills
- Hiring and Training
- Staff Training and Development
- Organizational Skills
- MS Office
- Customer Service
- Process Improvement
Languages
English
Intermediate (B1)
Timeline
Manager
VISVAJA DOORS INDIA PVT LTD
01.2018 - 03.2020
Manager
MM AGENCIES
12.2007 - 12.2017
No Degree - HIGHER SECONDARY
CORPORATION SCHOOL
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