Summary
Overview
Work History
Education
Skills
Languages
Timeline
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SWARNALATHA

SWARNALATHA

Tirunelveli,TN

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

12
12
years of professional experience

Work History

Manager

VISVAJA DOORS INDIA PVT LTD
01.2018 - 03.2020
  • Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Planned and budgeted accurately to provide business with resources needed to operate smoothly.

Manager

MM AGENCIES
12.2007 - 12.2017
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.

Education

No Degree - HIGHER SECONDARY

CORPORATION SCHOOL
Madurai, India
04.1982

Skills

  • Hiring and Training
  • Staff Training and Development
  • Organizational Skills
  • MS Office
  • Customer Service
  • Process Improvement

Languages

English
Intermediate (B1)

Timeline

Manager

VISVAJA DOORS INDIA PVT LTD
01.2018 - 03.2020

Manager

MM AGENCIES
12.2007 - 12.2017

No Degree - HIGHER SECONDARY

CORPORATION SCHOOL

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SWARNALATHA