Swarnanjali Kodam
Senior Operations Specialist and HR
Hyderabad,Telangana
Summary
Accomplished Senior Operations Specialist and HR at Aptly Professional Pvt. Ltd., adept in operational excellence and leadership, significantly enhanced operational efficiency through process streamlining and best practices. Expert in human resources, demonstrated by developing comprehensive training programs and improving vendor relations. Proven track record in business process improvement and team training, showcasing exceptional problem-solving and communication skills.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work History
Senior Operations Specialist and HR
Aptly Professional Pvt. Ltd.
06.2022 - Current
- Improved operational efficiency by streamlining processes and implementing best practices.
- Supported process improvements by conducting regular audits to identify areas for optimization in productivity or cost savings.
- Trained and mentored [4] lower-level employees .
- Evaluated vendor performance regularly to ensure continued alignment with organizational goals and expectations, making adjustments as needed to strengthen partnerships.
- Cultivated strong relationships with key stakeholders both internally and externally, contributing to organizational success and positive work environment.
- Negotiated contracts with vendors and suppliers, securing optimal pricing and terms for the organization.
- Developed comprehensive training programs for new hires, promoting culture of continuous learning and growth within the operations team.
- Identified workflow improvements and worked with operations team to establish new procedures.
- Motivated and trained employees to maximize team productivity.
- Negotiated with distributors to find quality products and best prices.
- Updated shift allowances, recruiter commissions, and recognition (kudos) promptly.
- Created onboarding videos for employees to streamline the onboarding process.
- Managed the exit procedures for Indian employees, including Full & Final settlements, and conducted exit interviews.
- Conducted employee probation completion meetings and provided guidance for improvement.
- Handled Keka HRMS tool, processed employee payroll, and organized tax records.
- Maintain the payroll files & records and hand over the monthly payroll report to the accounts department and Addressing issues and questions regarding payroll to employees.
HR Assistant
Amazon
11.2021 - 03.2022
- Analyze and audit data for accuracy. Resolve and/or escalate to stakeholders to ensure optimized delivery of services.
- Scheduling all group huddles, team meetings and accrual time off like PTO, VTO, SC, LOA, public holidays, FRL, Study leave, outage paid etc.
- Manage workflow of team including service level adherence, absences, and increased volumes while maintaining team morale.
- Responds to escalations, providing root cause analysis and recommendation. Develops remediation plan and drives to resolution with minimal guidance from Manager and Manages workflow of the team including service level adherence, absences, and increased volumes while maintaining team morale.
- Assist in developing and implementing training programs to improve the quality and productivity of the team.
- Real-time analyst for analyzing SLA meets monthly basis.
Education
MBA - Marketing
Dr Rajendra Prasad Central Agricultural University
Bihar 06.2019 - 08.2021
Skills
Operational Excellence
Multitasking Abilities
Problem-solving abilities
Human Resources
Performance monitoring
Team Training
Task Delegation
Operations Management
Leadership abilities
Business process improvement
Operational Excellence
Languages
English
Bilingual or Proficient (C2)
Telugu
Bilingual or Proficient (C2)
Travelling and Dancing
I love Travelling to new places and meet new people and learn about their cultures and Traditions.
I love dancing with my family and Friends
Timeline
Senior Operations Specialist and HR
Aptly Professional Pvt. Ltd.
06.2022 - Current
HR Assistant
Amazon
11.2021 - 03.2022
MBA - Marketing
Dr Rajendra Prasad Central Agricultural University
06.2019 - 08.2021
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