Swarnesh Kumar
Summary
Results-driven leader with strong background in strategic management and organizational growth. Skilled in developing and implementing effective business strategies, optimizing processes, and driving team performance. Known for adaptability, effective collaboration, and delivering measurable outcomes in dynamic environments. Strong communication and problem-solving abilities, coupled with focus on fostering productive and positive team culture.
Overview
19
19
years of professional experience
Work History
Director
S&P Global Market Intelligence
10.2022 - Current
- Developed and executed innovative solutions to optimize client engagement strategies and drive revenue growth.
- Oversaw cross-functional teams to implement process improvements, enhancing overall operational efficiency.
- Managed stakeholder relationships, ensuring alignment of business objectives with client needs and expectations.
- Implemented advanced analytics tools, improving data-driven decision-making across the organization.
- Mentored junior staff, fostering a culture of continuous learning and professional development within the team.
- Spearheaded organizational change initiatives, aligning resources with strategic priorities to achieve long-term goals.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
- Optimized staff performance by designing comprehensive training programs tailored to individual needs.
- Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
- Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
- Improved team morale and productivity by implementing comprehensive professional development program.
- Enhanced data-driven decision-making by implementing advanced analytics and reporting tools.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
Associate Director
S&P Global Market Intelligence
03.2021 - 10.2022
- Led cross-functional teams to develop and implement strategic market intelligence solutions.
- Directed data analysis initiatives to enhance product offerings and client insights.
- Oversaw the integration of advanced analytics tools to drive operational efficiency.
- Mentored junior analysts to improve analytical skills and project execution quality.
- Collaborated with stakeholders to define product roadmaps aligned with market trends.
- Spearheaded initiatives to streamline reporting processes, reducing turnaround times significantly.
- Assisted senior leadership in managing all aspects of operations.
- Trained and developed department leaders and management staff for specific projects and ongoing operational needs.
- Mentored junior staff members, providing guidance on professional development opportunities and career progression paths within the company.
Senior Manager - Income & Corporate Actions
WIPRO Limited
07.2019 - 02.2021
- Managing the Asset Servicing Team for US regions which takes care of Income and Corporate Actions bookings for Custodians as well as Lending positions. Responsible for providing risk free processing by ensuring proper checks and controls are in place. Also responsible for risk review of high value releases & Breaks.
Project Manager - Global Income Asset Solutions
STATE STREET HCL INDIA SERVICES PVT LTD
05.2018 - 06.2019
- Managing Seven teams which are involved in Corporate Actions, Income processing, Client Services Inquiries, Past Income Due and Security Lending from Custody and Accounting areas whereby effectively managing a team size of 110 FTEs across two locations.
- Ensure KRI/KPI targets and other agreed targets are met across the department.
- Conducting monthly Service review of the Seven processes with Oversight and delivering KRI/KPI reporting.
- Negotiating on FTE utilization and requirements based on the cumulative utilization of the team on an Annual basis which is reported through Governance deck.
- Holding monthly Process Reviews with Senior Management and Oversight for challenges and achievement of the teams.
- Provide risk and production management of the front to back processes executed in Chennai & Coimbatore.
- People management of the Chennai & Coimbatore team focusing on career development, training, succession planning and recruitment.
- Driving process and technology enhancements to deliver increased STP rates and elimination of root cause within the front to back process.
Associate (Manager) Corporate Actions Team
JP MORGAN INDIA SERVICES PVT LTD
09.2015 - 05.2018
- Responsible for Corporate Actions Completions Team wherein we are catering services to 90 markets globally with the vision to ensure error less processing and to provide first class client service and satisfaction.
- Liaising with different departments across the LOB to ensure timely credits of corporate actions bookings through excellent stakeholder management and timely escalations of critical issues.
- Dealings with Agents and Sub-Custodian for any pending issues regarding corporate actions proceeds via weekly conference calls/video calls with the Agent/Sub-custodian/Direct custody.
- Monitoring the Swift processing queue for processing of the corporate actions event and assigning the task to relevant teams for MT564, MT565, MT566, MT568, and MT599.
- Working closely with intra LOB team for any pending resolution of clients for corporate actions queries - Announcement Capture Team, Client Instructions Team, and Agent Instructions Team.
- Income payments, Fixed income coupons, full Call, Partial Call.
- Corporate Actions Bookings. Reconciliation of Cash and Stocks Bookings. Processing of Voluntary and Mandatory Corporate Actions.
- Team management, Appraisals of direct reports, talent development, skill development and resource utilization.
Manager - Corporate Actions
SAXO BANK (FORMERLY INITTO TECHNOLOGY)
11.2010 - 08.2015
- Ensuring information pertaining to voluntary corporate action, mandatory corporate actions received from various sources (Securities Depositories / Transfer Agents / Sub-custodians) is accurately interpreted and clearly input to the system for timely release to clients.
- Accurately manage all corporate events under remit from event capture to event closure in a risk control manner. Ensuring all necessary elections are received and acted upon.
- Responsible for the development and implementation of appropriate procedures and controls within the Corporate Actions area and also to contribute to the development of the overall Data Control Team. Ensure the team accurately investigate and process any corporate action event notified to the team, by the service provider, via the platform.
- Ensuring events are only processed on accounts once the valid event has been verified by a second market recognized source. Undertaking training and development schedules for all staff within the team. Monitoring and maintaining the performance of all staff and of the team to deliverable.
- Investigating and resolving position and cash breaks resulting from Corporate Actions bookings.Equity Cash Reconciliation, Breaks, Swap Reconciliation.
- Assisting with queries and questions on Corporate Actions to external clients, offshore entities as well as other departments within the bank.
- Identifying opportunities for improvement and make constructive suggestions for change. Document potential automation and/or process improvements.
Sr TA
DELL INTERNATIONAL SERVICES
03.2009 - 11.2010
- Training team members as and when required. Sharing the best practices and reviewing the performance of the team, collating data and guiding the team with new sales strategies and ideas.
- Helping team members in pressure situation and assisting them in the best possible way thereby making a good and healthier team spirit and work environment which result in satisfactory work culture.
Process Associate
GENPACT ANZ SDO
09.2006 - 03.2009
- Company Overview: A reputed world-class remote processing operation that services its clients from around the World through its IT-Enabled services; it is the largest shared Services (BPO) environment in India.
- Effectively managed Cash breaks volume and reduced it to fewer than 10 with no 30 days cash breaks at Saxo Bank.
- Effectively helped in migration of the in house transition for corporate actions booking from TLM to IM Actions tool.
- Successfully imparted training to the team for flawless operation of IM Actions tool for corporate actions booking.
- Streamlined the IM Actions bookings by removing defects and bugs associated with the booking of any corporate actions event via IM actions through constant analysis of the event by collaborating with the Business Analyst Team
- Formulated strategies to resolve/avoid cash break through implementation of indigenous ideas and in house suggestions.
- Awarded best performer of the month twice in 2011 at Saxo Bank.
- Prizes in several stage shows at the school level in NSS, Cricket.
- Silver award in the month of March 2008 for playing key role in the HR Activity in Organizing Blind school activity for ANZ SDO.
- Won on the Spot award in the month of Mar. 08 & Sep'08.
- I was awarded "Employee of the Month" Title in the Month of August 08 for playing a key role in organizing Baby's day out for ANZ SDO.
Education
Bachelor of Science -
VINOBHA BHAVE UNIVERSITY
Skills
- Corporate action management
- Custody Services
- Asset Servicing
- Derivatives
- Capital Markets
- Training
- Brokerage
- Reconciliation
- Fixed Income
- Audit
- Strategic Planning
- Trading
- Accounting
- Decision-making
- People management
- Operations management
- Project management
- Team management
- Creativity and innovation
- Strategies and goals
- Project coordination
- Employee development
- Goal setting
- Change management
- Issues resolution
- Hiring and retention
- Crisis management
- Talent acquisition
Timeline
Director
S&P Global Market Intelligence
10.2022 - Current
Associate Director
S&P Global Market Intelligence
03.2021 - 10.2022
Senior Manager - Income & Corporate Actions
WIPRO Limited
07.2019 - 02.2021
Project Manager - Global Income Asset Solutions
STATE STREET HCL INDIA SERVICES PVT LTD
05.2018 - 06.2019
Associate (Manager) Corporate Actions Team
JP MORGAN INDIA SERVICES PVT LTD
09.2015 - 05.2018
Manager - Corporate Actions
SAXO BANK (FORMERLY INITTO TECHNOLOGY)
11.2010 - 08.2015
Sr TA
DELL INTERNATIONAL SERVICES
03.2009 - 11.2010
Process Associate
GENPACT ANZ SDO
09.2006 - 03.2009
Bachelor of Science -
VINOBHA BHAVE UNIVERSITY
Acquired Skills
- Prioritization - ability to prioritize heavy workloads and work efficiently under pressure and stressful situations
- Ability to identify weaknesses in processes and taking ownership for change.
- Acquired good analytical skills and the ability to develop effective solutions to support new business initiatives, market and regulatory changes.
- Has an acute awareness of the high risk, time critical and complex nature of the Private Banking environment, and the ability to work under pressure and to meet tight deadlines.
- Ability to demonstrate good time management, ability to prioritize tasks and to meet deadlines.
- Has a proactive approach to problem solving, taking ownership of issues and having the determination to follow things through.
- Flexible to work overtime and on holidays.
- Ability to work in a deadline driven environment.
- Comfortable with the demands of working in a pressurized environment.
- Exhibits an appreciation of the risk impact of actions undertaken. Strong risk management focus.
- Ability to display a high level attention to detail.
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