Summary
Overview
Work History
Education
Skills
Languages
Training Projects
Family Details
Personal Information
Hobbies and Interests
Timeline
Generic
SWARNITA DAS

SWARNITA DAS

KOL

Summary

To work for an organization which provides me the opportunity to improve my skills and knowledge to grow along with the organizational objective. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Successful Executive with over 1.2 years of demonstrated ability in delivering mission-critical results. Offering outstanding communication and cross-cultural team management skills. Entrepreneurial attitude for optimal profitability. Ambitious team leader adept at creating strategic alliances with organizational leaders and effectively aligning with and supporting key business initiatives.

Overview

2
2
years of professional experience

Work History

Supply Onboarding Executive

Mervice Infotech Pvt Ltd
01.2024 - Current
  • Collaborated with back-office team members to facilitate seamless business execution.
  • Enhanced customer satisfaction by streamlining communication channels and improving response times.

Customer Care Executive

Vibrant Infocom Pvt Ltd
08.2022 - 10.2023
  • Managed a high volume of inbound calls, multitasking effectively to address diverse customer needs simultaneously.
  • Communicated with customers to identify needs and expectations.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

Education

B.A - Journalism

Victoria Institution
KOLKATA
01.2021

High School Diploma -

Sukhchar Satadal High School For Girls
PANIHATI
01.2017

10th - MAJOR

Sodepur High School For Girls
PANIHATI
01.2015

Skills

  • Interpersonal Skills
  • Operations Management
  • Executive Support
  • Customer-Oriented
  • Quality Management
  • Customer Relations
  • Problem Resolution
  • Customer Retention
  • Community Engagement

Languages

Bengali, Hindi, English

Training Projects

EXPLORER, Basic Computer Knowledge of MS-OFFICE, 1 years 6 months

Family Details

Shibsankar Das, Tumpa Das, Priya Das

Personal Information

  • Date of Birth: 11/07/2000
  • Gender: Female

Hobbies and Interests

  • Playing Indoor Games and make lot of Friends Communication
  • Listening Music and travelling

Timeline

Supply Onboarding Executive

Mervice Infotech Pvt Ltd
01.2024 - Current

Customer Care Executive

Vibrant Infocom Pvt Ltd
08.2022 - 10.2023

B.A - Journalism

Victoria Institution

High School Diploma -

Sukhchar Satadal High School For Girls

10th - MAJOR

Sodepur High School For Girls
SWARNITA DAS