Swaroopa H J
Hassan
Summary
Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
8
8
years of professional experience
Work History
Center Manager
Ignus Learning Centre
Hassan
04.2016 - Current
- Provided guidance to team members on how to handle difficult customer situations while maintaining excellent customer service levels.
- Developed strategies to increase sales revenue within the center.
- Maintained accurate records of employee attendance, payroll information and other administrative tasks related to personnel management.
- Prepared staff work schedules and assigned team members to specific duties.
- Counseling for students and parents.
- looking to tests are going regular basis and results to groups
- Typing DPP & Test questions in word file using latex.
- Monitoring teachers works and scheduling work teachers.
- Absorbing students work, theirs marks in subject and do the counseling
- making classes timetable
- Provided advice and guidance on educational issues to teachers, administrators, parents and students.
- Created and maintained databases of educational resources for use by teachers, staff and administrators.
- Collaborated with other professionals to develop strategies for improving student performance.
- Designed instructional materials such as lesson plans, activities, worksheets and tests.
- Monitored progress of students in order to measure effectiveness of instruction methods.
- Assessed student needs based on individual abilities and interests.
- Coordinated events such as open houses or parent teacher meetings.
- Tracked students' progress with teachers and administered post-assessments.
Education
ANM Nursing - Science Education
Father Muller College
Manglore09-2009
Skills
- Data Analysis
- Staff Leadership
- Financial Reporting
- Sales proficiency
- Compliance Monitoring
- Account Management
- Facility Maintenance
Timeline
Center Manager
Ignus Learning Centre
04.2016 - Current
ANM Nursing - Science Education
Father Muller College
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