Summary
Overview
Work History
Education
Skills
Languages
Area of Interest
Industrial Explosure
Timeline
Generic

SWAROOP IMMANUEL P

Dindigul

Summary

An experienced mechanical engineer typically has 1.8+ years of hands-on work in the field, strong technical knowledge and skills to realworld projects. Effectively communicating technical information to non- engineering stakeholders, including clients and management.

Overview

2
2
years of professional experience

Work History

Service Advisor

P.L.A Motors
Dindigal
03.2023 - 11.2023
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Collaborated with sales team members to stay current on inventory levels and resolve item issues.
  • Provided accurate estimates of repair costs, labor times, and parts prices to customers.
  • Inspected vehicles for needed repairs or maintenance services and advised customers accordingly.
  • Demonstrated knowledge of advanced diagnostic equipment used in the shop.
  • Used service skills and technical knowledge to ascertain issues and provide swift, successful resolutions.

Service Technician

P.L.A Motors
Dindigal
12.2021 - 12.2022
  • Maintained accurate records of service calls, repairs, and parts used.
  • Followed all safety protocols while performing work in potentially hazardous environments.
  • Adhered to quality assurance procedures during every stage of the service process.
  • Ran tests on newly repaired machinery and equipment to confirm proper functionality.
  • Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
  • Kept records of parts and equipment used in projects to update inventory.

Education

B.E. - Mechanical Engineering

PSNA Engineering College
Dindigal
11-2020

Diploma - Mechanical Engineering

Christian Polytechnic College
Dindigal
04-2017

H.S.C -

T.P.K.N Matriculation Higher Secondary School
Dindigal
03-2015

SSLC -

Vidhya Pardhi Higher Secondar School
Dindigal
03-2013

Skills

  • Handling customer complaints
  • Customer retention and service
  • Process improvements
  • Vehicle assessment and technical support
  • Conflict resolution
  • Team collaboration
  • Quality inspection

Languages

Tamil
First Language
English
Advanced (C1)
C1

Area of Interest

  • Automobile & Manufacturing
  • Sales & Marketing

Industrial Explosure

  • Deccan Pumps Private Limited
  • Hindustan Machine Tools Limited
  • ROOTS Auto Products Private Limited

Timeline

Service Advisor

P.L.A Motors
03.2023 - 11.2023

Service Technician

P.L.A Motors
12.2021 - 12.2022

B.E. - Mechanical Engineering

PSNA Engineering College

Diploma - Mechanical Engineering

Christian Polytechnic College

H.S.C -

T.P.K.N Matriculation Higher Secondary School

SSLC -

Vidhya Pardhi Higher Secondar School

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SWAROOP IMMANUEL P