Traveling & Cultural Exploration: A frequent traveler who enjoys exploring new territories; this hobby has built my cultural adaptability and strengthened my multilingual communication skills in English, Bengali, and Hindi
Swarup Bose
Kolkata
Summary
Dependable lead sales associate with 17 years of hands-on experience supervising sales department. Focused on boosting customer satisfaction and revenue. Seasoned in handling customer relations issues, providing feedback and coaching to sales team and monitoring and enforcing cash handling policies.
Overview
17
17
years of professional experience
3
3
Languages
Work History
Senior Sales Representative
Prem Publication House
07.2023 - 03.2025
- Developed strong relationships with clients to enhance customer satisfaction.
Senior Sales Representative
Mittsure Technologies LLP
08.2022 - 07.2023
- Maintained database of customer and sales information using Salesforce software.
Senior Sales Representative
Navneet Education Limited
11.2011 - 05.2022
- Grew customer base and earned top overall ranking within division for implementing effective marketing strategies.
- Managed customer accounts, ensuring timely follow-up and communication.
Sales Representative
Hindustan Pencils Pvt. Limited
02.2011 - 11.2011
- Conducted product demonstrations to showcase features and benefits effectively.
Assistant Store Manager
Reebok Showroom (Mani Square)
01.2009 - 01.2011
- Assisted in managing daily store operations and ensuring staff alignment with brand values.
- Implemented visual merchandising strategies to enhance product presentation and customer engagement.
- Trained and supervised team members to improve service quality and operational efficiency.
Brand Sales Executive (Levi's)
Pantaloons
01.2008 - 12.2008
- Managed customer relationships to enhance brand loyalty and drive repeat sales.
Education
B.Com (Gen.) -
University Of Calcutta
Kolkata, India07-2007
Accounts
Dum Dum Baidyanath Institution
Kolkata, India 04.2001 -
Secondary (Madhyamik) -
Dum Dum Krishna Kumar Hindu Academy
Kolkata, India05-2002
Skills
Sales Strategy: Extensive experience in B2B and B2C sales environments
Retail Management: Skilled in inventory control and showroom operations as an Assistant Store Manager
Relationship Building: Expertise in maintaining long-term partnerships with clients and stakeholders
Active Listening: Leveraged strong listening skills to identify pain points, resulting in tailored solutions and increased customer loyalty
Interests
Cricket & Team Sports: An active cricket enthusiast, which has developed my leadership qualities, strategic thinking, and the Determination to succeed in competitive, target-driven environments
Photography: Combining a love for travel with photography to maintain a keen eye for detail and environmental observation
ACCOMPLISHMENTS
- Top Performer Award (2016): Recognized as the leading sales representative for exceeding annual targets, and expanding the institutional client base.
- Top Performer Award (2019): Conferred by Navneet Education Limited for outstanding sales contributions and territory growth.
Timeline
Senior Sales Representative
Prem Publication House
07.2023 - 03.2025
Senior Sales Representative
Mittsure Technologies LLP
08.2022 - 07.2023
Senior Sales Representative
Navneet Education Limited
11.2011 - 05.2022
Sales Representative
Hindustan Pencils Pvt. Limited
02.2011 - 11.2011
Assistant Store Manager
Reebok Showroom (Mani Square)
01.2009 - 01.2011
Brand Sales Executive (Levi's)
Pantaloons
01.2008 - 12.2008
Accounts
Dum Dum Baidyanath Institution
04.2001 -
B.Com (Gen.) -
University Of Calcutta
Secondary (Madhyamik) -
Dum Dum Krishna Kumar Hindu Academy