SWARUP DUTTA
HOOGHLY CHINSURAH
Summary
Diligent Hospitality Worker with great people skills. Dedicated to providing guests with best-in-class service and elevating reputation of establishment. Equipped to reliably meet standards and go above requirements to help team members with wide-ranging hospitality needs.
Overview
7
7
years of professional experience
2013
2013
years of post-secondary education
Work History
Hospitality Worker
Hooghly urban people co operative society Pvt Ltd
Hooghly chinsurah
11.2018 - Current
- Provided excellent customer service in a busy hospitality environment.
- Assisted with food preparation and maintained cleanliness in kitchen areas.
- Coordinated with team members to ensure smooth service delivery.
- Cleaned tables, chairs, dishes, cutlery and glassware after each meal period ended.
- Resolved customer complaints professionally while maintaining a friendly attitude towards patrons.
- Welcomed customers to property and offered immediate assistance with needs.
- Assisted guests by promptly responding to questions, requests and concerns.
- Kept facilities in good condition through regular upkeep, cleaning and preventive maintenance.
Education
Hooghly Branch Government High School
Hooghly Chinsurah , India Skills
Patient Care
- Customer service
- Kitchen sanitation
- Team coordination
- Hospitality operations
- Problem solving
- Cultural awareness
- Prep work
- Housekeeping
- Guest relations
- Supply restocking
- Cleaning and sanitizing
- Housekeeping coordination
- Emergency response
- File management
- Multitasking
- Multitasking Abilities
- Record keeping
- Staff scheduling
- Customer satisfaction
- Problem-solving
Timeline
Hospitality Worker
Hooghly urban people co operative society Pvt Ltd
11.2018 - Current
Hooghly Branch Government High School