Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
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Swarup Sarkar

Pune

Summary

WordPress & Web Developer with 4+ years of experience delivering 80+ websites, e-commerce stores, and landing pages for clients in India and the USA. Skilled in SEO, performance optimization, and ongoing maintenance. Also experienced in AI automation, building chatbots, voice agents, and workflow automation using tools like Zapier, Make, and Vapi.

Overview

4
4
years of professional experience

Work History

Website Workflow Automation Specialist

k21academy
01.2025 - 06.2025
  • Developed workflow automation systems to enhance overall productivity.
  • Led the revamp of the company’s website to improve performance and user experience.
  • Utilized Zapier to design and implement automation for repetitive tasks.
  • Built sales funnels and landing pages with Zapier integrations to streamline workflows.
  • Troubleshot website issues, identified errors, and provided effective resolutions.

Development Team Lead

Appmocx
Bengaluru
05.2022 - 12.2024
  • Built and launched the company website appmox.com, and managed ongoing maintenance, updates, and troubleshooting to ensure smooth performance.
  • Managed client interactions, with a primary focus on international clients.
  • Analyzed client requirements and delegated tasks effectively to team leads.
  • Actively contributed to projects and participated in client meetings to monitor progress and gather feedback.
  • Designed and developed AI-powered voice assistants to automate customer call processes.
  • Built and integrated AI chatbots with social media platforms to handle customer objections and improve satisfaction rates, leveraging tools such as Zapier, Make.com, and Vapi.ai

Senior Web Designer

Stay Bright Design Pvt Ltd
Kolkata
02.2021 - 10.2021
  • Designed and developed visually engaging WordPress websites for international clients, with a strong focus on e-commerce solutions.
  • Collaborated with clients to refine website features and enhance overall functionality.
  • Supported both on-page and off-page SEO efforts to improve search engine rankings and online visibility.

Education

GED -

NIOS
Murshidabad
12-2020

High School Diploma -

Gangnapur High (H.S) School
Gangnapur
12-2017

Skills

  • WordPress Development
  • woo-commerce
  • HTML
  • CSS
  • Elementor
  • Javascript
  • Shopify
  • Webflow
  • Zapier
  • Makecom
  • N8N
  • Vapi and Voiceflow
  • On-page SEO
  • Sales funnel Development
  • Workflow Automation
  • Team Leadership

Languages

Bengali
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2

Affiliations

  • Music Production
  • Panting
  • Cooking

Timeline

Website Workflow Automation Specialist

k21academy
01.2025 - 06.2025

Development Team Lead

Appmocx
05.2022 - 12.2024

Senior Web Designer

Stay Bright Design Pvt Ltd
02.2021 - 10.2021

GED -

NIOS

High School Diploma -

Gangnapur High (H.S) School

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Swarup Sarkar