Summary
Work History
Education
Skills
Accomplishments
Certification
Strength
Timeline
SoftwareEngineer
Swarup Kumar SAHOO

Swarup Kumar SAHOO

Technical Product Manager
Bangalore,Karnataka

Summary

Result oriented, customer focused, highly seasoned and reliable Technical Product Manager / Product Owner with overall 11+ years of IT experience, 7+ years of product and program management experience at Forbes 2000 companies, in owning and delivering successful programs and product solutions with diverse agile teams.

Work History

Technical Product Manager

Boeing
Bangalore, Karnataka
05.2021 - Current

- Core responsibilities lies within BGS ( Boeing Global Services ) ecommerce portal transformation , which includes Boeing parts page and Boeing distribution websites .

- Working on Seamless program for customer experience .

Technical Program Manager

Amadeus
BANGALORE, INDIA
01.2020 - 05.2021
  • IT Group Clients : APAC Airlines Planning & Strategic Thinking: Interfaced with product and engineering teams to align with company-level initiatives, defined requirements & milestones, influenced scope and monitored metrics for 20+ applications.
  • Leadership: Presented status, risk and metrics related to business, operation and cost to the leadership team in weekly business review (WBR) and Weekly status meeting (WSM).
  • Requirement Prioritization: Managed feature development and priorities following scrum process working with teams across different geographical regions.
  • Project Management: Developed and managed end-to-end project plans and ensured on-time delivery by proactively identifying gaps and driving solutions with efficient processes.
  • Managed Go Live / PROD readiness of the newly developed airline website by working with 6+ vendors and 5+ teams within the organization and launched successfully with different markets.

Technical Product Owner

Amadeus
BANGALORE, INDIA
08.2018 - 12.2019
  • IT Group Clients: Air Mauritius, Bangkok Airways, Singapore Airlines, Air Cairo.
  • Product : NDC ( New Distribution Capability ) & Work experience MCB ( Meta Connect Book ) Meta Partners: SkyScanner and Kayak Elicitation of high level requirement from different airlines IT and Business teams and establish the scope of the project.
  • Analyzed the as-is process and improvise to–be flow in creating the offer and order management through NDC channels.
  • Created and maintained product backlog for Agile product development (JIRA).
  • Collaborated with developers, testers and platform teams during implementation.
  • Created BPMN using Microsoft Visio & Enterprise Architect and analyzed the data requirements.
  • Collaborated with the technology team to discuss best technical solutions and build prototypes as needed.
  • Presented demos at the end of every sprint to the stakeholders to incorporate feedback throughout SDLC.
  • Performed in-depth User Acceptance Testing on the new products and features to get the product aligned with the business and technical requirements.
  • Validated test reports and ensured the launch readiness of products.

SME / Functional Consultant

Amadeus
BANGALORE, INDIA
01.2018 - 07.2018
  • IT Group Clients: APAC & UK airlines Single Point of contact for all many APAC carriers in terms of functional queries on Departure Control Systems (DCS) and Reservation, Inventory and Ticketing (RIT) areas.
  • The role mainly involved in analyzing airline’s system architecture and how they can migrate to Amadeus.
  • Analyzed all interfaces and created the data requirement summary (DRS) / Business requirement document (BRD) to be presented in customer’s workshop.
  • Provided applicable web service solutions for all interfaces.
  • Tested and presented demo on the wbs response from soapUI and Postman.
  • Work experience Managed training for airlines, helped in identifying gaps and improving process in terms of delivery.

Technical Product Owner

LONDON, UNITED KINGDOM, Tata Consultancy Services
05.2013 - 12.2017

Implemented a new software management
system for the customer management program for
British Airways by supporting the e-commerce
platforms and Passenger Service System using
web services. The program has 13 verticals
involving 1200 people and multiple vendors from
different geographic locations working at different
time zones.
Implemented the single Content Management
System for AF-KL joint architecture board (initially
hosted on TeamSite and Tridion separately)
Owned and developed the Inter Airline Through
Check-In (IATCI) for Sky Team and their 20 partner
airlines hosted on Amadeus, Sabre and TravekSky.
Evaluated Global distribution Systems; identified
gaps to deliver “Build vs Buy” decisions for 7
separate services.
Created and maintained product backlog for Agile
product development (JIRA).
Created user stories and tracked deliveries of
sprint items.
Took active involvement in SAFe and related PI
planning.
Administered and tracked stakeholder requested
enhancements using requirement traceability
matrix (RTM).
Conceptualized user stories along with clear
functional and technical specifications (FRD) from
ambiguous business requirements (BRD) and
clarified using wireframes, mock UI and activity
diagrams, as necessary.
Liaised with business and 10+ technical teams on
a weekly basis, identified deliverables and bridged
gaps.
Organized 15+ JAD (Joint application
development) sessions and workshops with
stakeholders and acquired continuous feedback
from client throughout the software development
life cycle

System Analyst / SOA Test Analyst

Tata Consultancy Services, British Airways
CHENNAI, INDIA
09.2010 - 04.2012
  • Migration of flight management from legacy system to Service Oriented Architecture with Amadeus (GDS) web services using middle ware Work experience architecture (ESB).
  • ESB enables better application data synchronization in real time and provides central administration and management services for its distributed environment.
  • Capitalized on interactions with business leaders and analysts to gather requirements for the project and provide estimation for various tasks including work breakdown structure.
  • Designed and engineered various WSDL and XSDs for web services implementation; showcased expertise in XML technologies, XSD Schemas and XPATH expressions.
  • Executed debugging defects and assigned to team in HP QC, prioritized the change requests and defects based on severity and targeted achieving the project goals.
  • Achieved success in testing of web service using SOAP over HTTP using SOAPUI.

Education

Bachelor Of Technology - Electrical and Electronics Engineering

CHENNAI
06.2006 - 05.2010

C.H.S.E (XII) - PCM ( Science)

Talcher Autonomous College
06.2002 - 03.2004

H.S.E - Science

P.P Academy , BALANGIR
06.2001 - 03.2002

Skills

    Product Vision , Strategy and Roadmap

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Accomplishments

  • Awards01/2020Master Collaborator Amadeus IT Group Organized Design Thinking workshop every quarter for Bangalore associates.
  • 07/2020High Flyer Amadeus IT Group Lead the innovation team and contributed to 15+ideas in top 100.

Certification

SAFe Practioner

Strength

# Collaborative Leadership # Design Thinking # Customer and stakeholder management # Ability to Prioritize # Ability to Delegate Effectively # Transparency # Be able to say “no”

Timeline

Technical Product Manager

Boeing
05.2021 - Current

SAFe Practioner

08-2020

Technical Program Manager

Amadeus
01.2020 - 05.2021

Technical Product Owner

Amadeus
08.2018 - 12.2019

Aviation Consultant , Amadeus IT Group

06-2018

SME / Functional Consultant

Amadeus
01.2018 - 07.2018

PSM- 1

01-2017

Business Analysis Expert , The Chartered institute for IT

06-2016

Technical Product Owner

LONDON, UNITED KINGDOM, Tata Consultancy Services
05.2013 - 12.2017

ISTQB Foundation

04-2011

System Analyst / SOA Test Analyst

Tata Consultancy Services, British Airways
09.2010 - 04.2012

Bachelor Of Technology - Electrical and Electronics Engineering

CHENNAI
06.2006 - 05.2010

C.H.S.E (XII) - PCM ( Science)

Talcher Autonomous College
06.2002 - 03.2004

H.S.E - Science

P.P Academy , BALANGIR
06.2001 - 03.2002
Swarup Kumar SAHOOTechnical Product Manager