Summary
Overview
Work History
Education
Skills
Projects
Certification
Hobbies and Interests
Languages
Accomplishments
Timeline
Generic

SWASTIK JOSHI

Chandigarh

Summary

Detail-oriented business analyst with two years of experience in analyzing business challenges and implementing effective solutions. Expertise in developing business improvement strategies and managing technology integration projects. Strong skills in data analysis, process optimization, and project management, leading to enhanced operational efficiency. Proven ability to communicate effectively and solve complex problems in dynamic environments.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Business Analyst

Netsmartz
Chandigarh
02.2022 - 04.2023
  • Analyzed existing systems and processes to identify areas of improvement.
  • Presented complex technical concepts in clear manner suitable for non-technical audiences.
  • Collaborated with stakeholders across departments to define requirements for new projects.
  • Evaluated business processes for improvement opportunities through automation or streamlining.
  • Created detailed process flows and user stories to document system requirements and design solutions.
  • Provided technical support during user acceptance testing cycles.
  • Identified gaps between current state and desired future state operations.
  • Designed test plans, scenarios, scripts, cases, and results matrices to validate system functionality.
  • Developed reports to track progress against key performance indicators.
  • Drafted functional specifications documents outlining project scope, objectives and deliverables.
  • Gathered feedback from end users regarding usability issues related to applications or systems.

Business Analyst

WeExcel Pvt Ltd
Chandigarh
06.2021 - 01.2022
  • Evaluated business processes for improvement opportunities through automation or streamlining.
  • Created detailed process flows and user stories to document system requirements and design solutions.
  • Designed test plans, scenarios, scripts, cases, and results matrices to validate system functionality.
  • Translated user needs into actionable items that could be addressed by IT teams.
  • Created informative, actionable, and repeatable reporting that highlighted relevant business trends and opportunities for improvement.
  • Managed and led meetings and workshops with multiple departments to solidify requirements.
  • Worked closely with clients, technicians, and managerial staff to provide operational support and project updates.
  • Delivered timely support by tracking issues and communicating resolutions to end users.

Education

MBA/PGDM - Finance

Amity Business School (ABS)
Mohali
01.2025

B.Sc - Business and Management

Singapore Institute of Management
Singapore
01.2021

12th - English

CISCE(ICSE/ISC)
Chandigarh
06-2017

Skills

  • Interpersonal Communication
  • Problem Solving
  • Excel
  • PowerPoint
  • Power BI
  • JIRA / Confluence
  • Agile Methodology
  • Data visualization
  • Project management
  • Stakeholder management
  • Problem solving
  • Critical thinking
  • Cost-benefit analysis

Projects

SmartPT -  Smart solution for a physiotherapy clinic that aimed to provide an online solution for patients as well as doctors to conduct online consultations and monitor the exercisesalso aimed at helping the clinic recruit new physiotherapists and validate their documents online 

iProfit - A project for the government of Haryana that aimed at automating the entire process of procurement of crops from the farmers and making a detailed history of each. It also incorporated online access to various forms required by the farmers and a portal to access the bank for requests of loans or filing returns by the aarthias. 

MIS report - An internal project that aims to make software for the internal employees of the company and provide a detailed list of the projects they are working on, as well as a list of all the projects they have worked on, and the technical skills they have

Certification

  • Applied Analytics (Business Application - Non Mathematical)
  • Certified Business Analysis Professional
  • Power BI Certification
  • Advanced MS Excel Program

Hobbies and Interests

  • Sports
  • Travelling
  • Music

Languages

  • English
  • Hindi
  • Punjabi

Accomplishments

  • Came 2nd in Inter college football tournament
  • Came 2nd in Green Revolution Competition

Timeline

Business Analyst

Netsmartz
02.2022 - 04.2023

Business Analyst

WeExcel Pvt Ltd
06.2021 - 01.2022

MBA/PGDM - Finance

Amity Business School (ABS)

B.Sc - Business and Management

Singapore Institute of Management

12th - English

CISCE(ICSE/ISC)

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SWASTIK JOSHI