Swastik Sahoo
Bengaluru
Summary
Experienced Business Analyst with 7 years in the IT sector, specializing in insurance and financial services. Adept at bridging the gap between business needs and technology solutions. Proficient in requirements gathering, stakeholder engagement, and project management. Proven track record of streamlining processes, integrating technical solutions and delivering IT projects aligned with business goals.
Overview
7
7
years of professional experience
Work History
Business Analyst
GO DIGIT LIFE INSURANCE
Bengaluru
09.2023 - 11.2024
- Led the elicitation, analysis and documentation of business and system requirements for various life insurance projects, ensuring alignment with organizational goals.
- Partnered with insurance clients to deliver solutions for business processes, including New Business, Policy Administration, Underwriting, and Claims.
- Developed key requirements artifacts, including BRDs, FSDs, use cases and user stories, facilitating clear communication between stakeholders and development teams.
- Engaged directly with clients and business stakeholders for requirements elicitation, supported acceptance testing, and effectively handled conflicts.
- Conducted stakeholder meetings to identify and prioritize requirements during sprint planning.
- Applied Agile methodology to manage project lifecycles, ensuring timely delivery and adherence to quality standards.
- Documented software system requirements using JIRA, detailing feature/epic descriptions, user stories, and acceptance criteria.
- Collaborated with development teams to discuss requirements feasibility, provided clarifications, reviewed test scenarios and results, and resolved conflicts.
- Possessed foundational knowledge of technical stacks, including APIs, API testing, and Web Services, enhancing collaboration with technical teams.
- Actively involved in sanity and UAT testing, maintaining test documentation to ensure quality assurance, while also providing production support to ensure successful product delivery.
- Streamlined decision-making by integrating underwriting rules with Camunda DMNs.
- Expertise with policy administration tools, including the Allianz Business System 24.
- Collaborated with the Actuarial team to design product calculators.
- Streamlined underwriting procedures, such as Tele MER, PPMC, and counter offers, by partnering with the underwriter's team.
- Developed dynamic SQL-based questionnaires for insurance proposals.
Senior Business Analyst
ACCENTURE
Bengaluru
02.2018 - 09.2023
- Company Overview: DNB, the largest financial services group in Norway, working to stabilize its Life and Pension (L&P) insurance system and services
- Conducted system integration testing and user acceptance testing on Life Insurance offerings.
- Skilled with Policy Admin tools like the Orion system.
- Conducted Smoke, Sanity, and Regression testing for web-based applications.
- Experienced in creating comprehensive test plans, test scripts and use cases based on BRD and SRD to support testing objectives
- Tracked, prioritized, and organized defects using JIRA.
- Implemented Agile methodologies to validate and present demo at each sprint's conclusion.
- Analysed business requirements and translated them into technical specifications for IT projects.
- Facilitated stakeholder meetings to gather insights and align project objectives with business goals.
- Collaborated with software developers to oversee the development of bespoke IT solutions.
- Led regular meetings with stakeholders to review project progress and address any concerns.
- Collaborated with cross-functional teams to design and deploy IT solutions aligned with business objectives.
- Wrote SQL queries to extract data from databases and analyse data to inform business strategies.
Education
B.Tech - Mechanical Engineering
KIIT University
Bhubaneswar, IndiaSkills
- Project Management
- Requirements Gathering
- Requirements Analysis
- Business Process Improvement
- User Acceptance Testing
- Stakeholder Management
- Sprint Planning
- SDLC
- Visio
- JIRA
- Camunda Controller
- APIs & Web Services
- SQL & Database Management
Timeline
Business Analyst
GO DIGIT LIFE INSURANCE
09.2023 - 11.2024
Senior Business Analyst
ACCENTURE
02.2018 - 09.2023
B.Tech - Mechanical Engineering
KIIT University
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