Swastik Shrivastava
Third Party Inspection (QA/QC), Business Development & Client Relationship Management
Bhopal,MP
Summary
Results-driven Mechanical Engineer and Management Professional with over 15 years of experience in Quality Inspection (TPI), Business Development, and Client Relationship Management. Expertise in managing multi-sector inspection projects across infrastructure, oil and gas, solar, and industrial sectors, successfully driving revenue growth and fostering long-term client partnerships. Strong background in QA/QC, vendor evaluation, and project coordination within government and private sectors, complemented by certification as an ISO 9001:2015 Lead Auditor & NDT Level II, Extensive knowledge of inspection standards and quality systems. Consulting professional recognized for delivering impactful business solutions through strategic planning, data analysis, and process improvement while promoting team collaboration and adaptability to evolving project needs.
Overview
18
18
years of professional experience
2
2
Certifications
2
2
Languages
Work History
Consultant (Quality TPI & Marketing)
Quality Austria Central Asia
Bhopal
04.2023 - Current
- Identifying new market opportunities and expanding business portfolio & enhance the business level up to 4 to 5 times.
- Lead marketing and business development, including CRM for key clients and identifying new opportunities.
- Conduct third-party inspections (QA/QC) for diverse products across multiple sectors & ensuring compliance with standards.
- Coordinating with clients for inspection and project execution
- Managed client relationships through regular check-ins and updates on project progress.
Sr. Principal Engineer (Business Development & TPI)
IRCLASS Systems and Solutions Pvt. Ltd. (Promoted by Indian Register of Shipping)
Bhopal
10.2010 - 10.2022
- Led inspection and quality assurance activities for diverse industrial products
- Managed business development operations, generating new clients and revenue growth
- Performed QA/QC inspections as a surveyor/third-party inspector for various products; coordinated projects end-to-end.
- Drove business development through marketing, CRM, client acquisition, and opportunity scouting to sustain departmental growth.
- Coordinated multiple projects and ensured timely delivery
- Conducted vendor audits, feasibility assessments, and compliance checks
- Maintained strong relationships with key clients including government bodies
- Prepared/updates credentials; attended marketing meetings to boost organizational profitability.
- Prepared/updates documentation related to QMS Audit & Internal External Audit.
- Achievement: Awarded Level III – Best Performer
Sales Executive
Gurgaon on Call
Gurugram
05.2010 - 09.2010
- Managed full sales cycle: lead qualification, customer needs assessment, presentations, deal closures, and relationship maintenance.
Graduate Engineer Trainee (GET), Quality Control
Pinnacle Industries
Indore
12.2007 - 06.2008
- Worked in Quality Control Department
- Gained hands-on experience in manufacturing processes.
Education
MBA - Marketing & International Business
IILM Gurgaon
Gurugram01-2010
B.E. - Mechanical Engineering
JNCT Bhopal (RGPV)
Bhopal, India01-2007
HSC - Science
Govt H.S. School
Tikamgarh01-2002
SSC - Science
Pushpa High School
Tikamgarh01-2000
Skills
Proficient in third-party inspection processes
Mechanical and electrical inspection
Quality audits and assessments
Business Development & Marketing
Customer engagement strategies
Vendor Assessment /Evaluation & Audit
Project Management/Coordination
Welding quality assurance
Documentation & Compliance
Quality Management Systems (ISO 9001:2015) audit
Accomplishments
- Coordinated college festivals, job fairs; anchored events; school VP.
- Science exhibitions, seminars; consistent academic excellence.
Certification
Lead Auditor (ISO 9001:2015)
Timeline
Consultant (Quality TPI & Marketing)
Quality Austria Central Asia
04.2023 - Current
Sr. Principal Engineer (Business Development & TPI)
IRCLASS Systems and Solutions Pvt. Ltd. (Promoted by Indian Register of Shipping)
10.2010 - 10.2022
Sales Executive
Gurgaon on Call
05.2010 - 09.2010
Graduate Engineer Trainee (GET), Quality Control
Pinnacle Industries
12.2007 - 06.2008
MBA - Marketing & International Business
IILM Gurgaon
B.E. - Mechanical Engineering
JNCT Bhopal (RGPV)
HSC - Science
Govt H.S. School
SSC - Science
Pushpa High School
Inspection & Technical Experience
- Conducted third-party QA/QC inspections for a wide range of industrial equipment, ensuring compliance with client specifications, industry standards, and quality requirements, ensuring quality compliance, minimizing defects, and enhancing client satisfaction.
- Conducted third-party QA/QC inspections for underground storage tanks (BPCL, IOCL, Essar) & Canopies/Structures & Steel structure/pipeline repainting work (HPCL, IOCL, BPCL).
- Inspection of Items like Bicycle, various types of Furniture, RCC & PCC Poles, chain link, barbed wire, Barricades, various Kits etc. for Govt. clients like MPLUN, CSIDC & MPAGRO.
- Inspected solar power plants/products
- Reviewed welding procedures (WPS/PQR/WPQ: SMAW, GTAW, etc.).
- Led joint inspections and raw material verification compliant with standards/QAP for key clients (CSIDC, MPURJA, MPLUN, MPCCF, MPAGRO).
- Witnessed physical tests in NABL-accredited labs.
- Inspected electromechanical/electrical items (submersible pumps, UPS, batteries).
- Inspection of Pipes (UPVC, HDPE, GI, DI, CASING etc.)
- Managed QMS/internal/external audits, vendor feasibility assessments, client coordination, project oversight, documentation, billing, and follow-up.
- Feasibility assessment of vendor/manufacturer
- Coordination with clients.