Excel
Swatantra Sharma
Manager-Opertions
New Delhi
Summary
Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
13
13
years of professional experience
Work History
Manager - Operations and Sales
Skylink Travels
1 2018 - Current
- Customizing Tour Packages and Holiday Packages to meet client's requirements.
- Handling costing and coordination with Suppliers.
- Heading the operations department.
- Train the employees for effective operations.
- Build relations with Hoteliers and Transporters for effective pricing.
- Monitor Industry trends and adapt and advertise according.
Tour Operations Manager
Multiple Companies
01.2016 - 01.2020
- Worked with various companies such as Panickar Travels., Kesari Travels., Veena World Travels., and Parth Trip Travels as freelancer Tour Manager.
- Worked as a company representative for international clients to have a safe trip.
- Organised trips to cater to clients requirements and schedule.
- Worked as BD to search hotels and align with company requirements.
- Worked in Operations to organise personalized services to clients.
- Worked as Trainer to guide new joiners for operations
Tour Manager
G.B International
01.2016 - 01.2018
- Worked as a lead for local guides.
- Planned the trip to meet any sudden weather changes and sudden plan changes.
- Point of contact for organising and execution of accommodation and travel.
- Worked as a company representative for international trips to South Asian countries and African Continent.
- Worked as BD person in converting hotels to provide reasonable price.
Tour Manager
R.K Associates
01.2012 - 01.2013
- Worked as a liaison between client and company.
- Handled the tour with at most care for 0 complaints
- Managed accomodations., dining and travel in timely manner
Education
Bachelor of Arts -
University of Delhi
New Delhi, India 04.2009 - 6 2012
12th -
C.B.S.E Board Delhi Tamil Education Association Senior Secondary Schools
New Delhi, India 04.2008 - 3 2009
10th -
C.B.S.E Board Delhi Tamil Education Association Senior Secondary Schools
New Delhi, India 04.2006 - 3 2007
Skills
Excellent Knowledge of tourist places
Leadership
Cross Cultural Exposure
Good Communication Skills
Exceptional Organisational Skills
Social Media Marketing
Destination knowledge
Emergency Preparedness
Software
PowerPoint
Canvas
Languages
Spanish
Timeline
Tour Operations Manager
Multiple Companies
01.2016 - 01.2020
Tour Manager
G.B International
01.2016 - 01.2018
Tour Manager
R.K Associates
01.2012 - 01.2013
Bachelor of Arts -
University of Delhi
04.2009 - 6 2012
12th -
C.B.S.E Board Delhi Tamil Education Association Senior Secondary Schools
04.2008 - 3 2009
10th -
C.B.S.E Board Delhi Tamil Education Association Senior Secondary Schools
04.2006 - 3 2007
Manager - Operations and Sales
Skylink Travels
1 2018 - Current
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