Swatantra Singh
Software Implementation Engineer
New Delhi,Delhi
Summary
Experienced software implementation engineer with over a year of hands-on experience in HRMS product Industry. Holding a Bachelor's degree in Computer Application, I am keen to apply my skills and creativity as a key player in a dynamic company. My objective is to continuously expand my skill set while effectively contributing to organizational objectives. Proficient in Software Implementation and Basic MSSQL, I am actively seeking opportunities in fast-growing companies to further enhance my expertise and drive both personal and organizational growth. With an open mindset towards learning and exploring various fields, I am committed to being a valuable asset in any team I join.
Overview
3
3
years of professional experience
Work History
Software Implementation Specialist
Relyon Softech Ltd
Noida, Uttar Pradesh
04.2023 - Current
- Developed software implementation plans for clients based on their business objectives.
- Provided technical guidance in deploying, configuring, and customizing software products.
- Assisted in troubleshooting any issues related to product installation and configuration.
- Performed data migration from existing systems into new systems.
- Conducted system tests to ensure that all components are working properly prior to release.
- Resolved customer inquiries efficiently by providing accurate information about application features and functionality.
- Analyzed customer requirements and recommended appropriate solutions to meet their needs.
- Collaborated with project teams to identify areas of improvement in the development cycle.
- Developed user training materials such as user manuals, tutorials, and FAQs documents.
- Facilitated client meetings to discuss progress, changes, or other topics related to the implementation process.
- Optimized existing programs by identifying areas of improvement or potential bugs.
- Generated detailed reports on test results, bug fixes, feature requests and troubleshooting.
- Communicated with clients to understand system requirements.
- Advised on project costs, concepts or design changes.
- Planned, implemented and integrated updated system-oriented projects.
- Worked on Implementation of various HRMS & Payroll Software Like: Saral Payroll Management (On premises and Cloud), ESS and Matrix Biometric and T&A s/w.
- Defined technical integration strategy and developed integration plans.
Business Development Executive
Powerup Engine Oil Manufacturer & Export Company | Lubricant Manufacturer
Banda, Uttar Pradesh
12.2020 - 01.2023
- Established relationships with key clients to ensure customer satisfaction and repeat business.
- Conducted market research and identified potential business opportunities.
- Built relationships with clients, partners and vendors to facilitate successful partnerships.
- Developed and implemented strategies to increase customer base and revenue growth.
- Organized trade shows, conferences and other events to promote the brand image of the organization.
Education
Bachelor Of Computer Application - Computer Application
Prestige Institute of Management
Gwalior, Madhya Pradesh07.2020
Intermediate(12th) -
Maharana Pratap Education Centre Kanpur
Kanpur, Uttar Pradesh04.2017
Highschool(10th) -
St. Mary's Senior Secondary School Banda
Banda, Uttar Pradesh04.2014
Skills
- SQL
- Technical Support
- Software troubleshooting
- Data Migration
- Software configuration
- Requirements Gathering & Analysis
- Business Analysis
- User Training
- Customer Support
- Application support
- Software Installation
- Virtual and Cloud Technologies
- Communication and Team Collaboration
- Technical Documentation and Reporting
- Problem-solving aptitude
- Time Management
- Adaptability
- Relationship Building
- Technical Analysis
- Task Prioritization
- Critical Thinking
- Team Collaboration
Strength
- Learning ability: Quick learner
- Flexibility and Adaptability
- Responsible
- Analytical and Problem-Solving Skills
Languages
Hindi
First Language
English
Proficient (C2)
C2
Declaration
I affirm the accuracy of the provided information and take full responsibility for its correctness.
Timeline
Software Implementation Specialist
Relyon Softech Ltd
04.2023 - Current
Business Development Executive
Powerup Engine Oil Manufacturer & Export Company | Lubricant Manufacturer
12.2020 - 01.2023
Bachelor Of Computer Application - Computer Application
Prestige Institute of Management
Intermediate(12th) -
Maharana Pratap Education Centre Kanpur
Highschool(10th) -
St. Mary's Senior Secondary School Banda
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