Swatee Sharrma
Bengaluru
Summary
Seasoned technology leader with over 18 years of experience, excelling in strategy creation and implementation. IT Generalist skilled in driving large-scale global projects, optimizing business processes, improving compliance, and thereby improving the quality of deliverables. Expertise in leading high-impact, cross-functional teams, AI-driven automation, and data accuracy improvements. Spearheaded software transformation projects, achieving 90% adherence in system rollouts. Expert in stakeholder management and data analytics, driving impactful results through TCM, agile methodologies, and innovative solutions. A forward-thinker, committed to achieving excellence and building innovative solutions across all aspects of technology development in alignment of organization vision and mission.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Director | IT Generalist
Oracle GSC
Bengaluru
07.2014 - Current
- Adeptly managed software development projects and remote teams across time zones, employing TCM, agile methodologies and collaborative tools for seamless communication and successful delivery
- Successfully launched Or level roll out for BDMA, ICE-T and AdoRE+ systems from scratch – desining strategy to implementation till 90% adherence
- Leading strategic programs for GSC - Automation, IP and estimation controller initiative
- 12 Years of experience in managing projects supporting various technologies like machine learning, AI, Cloud computing, Mobile Technologies ( iOS, Android), Mainframes, Web services etc
- 10 years of experience in leading programs, strategizing solution sets for GTM, org level program roll out strategy development
- & presales
- Designed & lead process implementation for GSC presales and launched in 2021
- Strategizing adherence and compliance
- GRM – collaborated closely with GRM team to identify risk improvement areas, proposal improvement and designed escalation metrics for GSC
- As Business Enablement Director, I oversee the management of BIMS data, utilizing it to generate valuable insights into FCRM WIN data, supporting informed decision- making and business optimization
- Leading Process Optimization initiative for GSC standing 4000+ head count
- Speared headed process merger of two oracle BUs - GSC and GSD
- Established Partner remediation program and GRM - Risk management cadence
- Speahaded win data extraction and derived intelligence out of it
Program Manager
LTIMindtree
Bengaluru
04.2013 - 06.2014
- Managed team of 30+ sharepoint implementation analysts and 5 PMs migrating and implementing one of the world’s largest SharePoint implementations with more than 18 TB (Sharepoint FARM servers) of data, 8000+ sites and impacting more than 100k users across the globe
- Managed Funnel based integrated system for tracking multiple projects under COE program
- Key Skills Used - strategic planning, stakeholder management, risk management, and change management along with project delivery management
- Successfully drafted roadmap for Mindtree and Unilever collaboration team (R&D) for implementing Center of Excellence
- Which brought all of Unilever R&D and digital transformations for consumer and brand sites under one umbrella, along with providing state of art Digital transformation facility within Unilever
- As mentor conducted workshops on Agile methodologies, team building, Sharepoint and PMP
- Performance Evaluation & feedback (bell curve & normalization)- Constructive feedback is more effective than criticism because it focuses on growth and development, helps create Trustworthy team
- Major Activities - Planning, Organizaing, Influencing and Controlling
Project Leader
Computer Science Corporation now DXC
11.2004 - 03.2013
- Recognized by UK high commission for integrating JAWS tool into product to comply with UK DDA act
- Managed overall charter & deliverables, within the process framework during development cycles
- Used Iterative, waterfall and agile methodologies
- Mentored technical team members on skills & domain through consistent guidance & support
- Innovated structured approach to capture business specs & translating them into IT reqs
- Lead causals for unit testing defects
- Method used – Fish bone, pareto analysis
- Extensively worked on building UI screens using Front end technologies & middleware AcordXML to communicate with back-end system and underwriting engines
- Among one of the very few AWD (DST) expert trainers in India – BI tool that used crystal reports to generate reports
- One of the early AI tools across globe
- Successfully Lead and managed DXC Products and customization for - eApps/ Exceed
- Excellent understanding of multi-tier architecture involving Front End, Middleware and back ends along with Oops concepts and RDBMS (stored procedures and SQL), programming languages
- Major activities - Software Architecture Design, Coding & development, Code Reviews & mentoring, Problem Solving & troubleshooting, Quality assurance
Education
EGMP - Business Management
IIM
Bengaluru, KA06.2017
Bachelor of Engineering - Information Technology
Rajiv Gandhi Technology University
Bhopal, MP05.2004
Skills
- Strategy Creation & Implementation
- C-suite communication
- Delivery Management
- Situational Leadership
- Excellent time management skills
- Conflict management
- Public speaking
- Data analytics
- Technology Generalist
- TCM
- AI/ML
- Automation, RPA
- PESTEL
- SWOT
- Causal Analysis
- Customer Journey Mapping
Certification
- OCI AI Foundation Certified
- OCI 2024 GenAI Professional
- Leading SAFe 6.0 - Scaled Agile
- INS & LOMA Certified
- PMP (Project Management Professional)
- AWD Life Advanced Certification.
- TVRLS, Leadership Development Program
Awards
- Titan of quarter
- Employee of the year
- Gargee Award
Interests
Yoga, Meditation, Swimming, Reading, Gardening
Volunteer Experience
- GRACE - Gunjur Residents' Association for Community Empowerment, President, 01/01/24 - Present, Nominated as president by investors group. Lead the association formation & onboarding activities. As President, I am overseeing the overall project status, as well as monitoring progress of the JDA with builder. Overall Project Value - 200Cr.
- Navdeep Orphanage, Volunteer, 01/01/05 - 01/01/13, Managed milk and food bills for Navdeep Orphanage under seva sadan trust. Supported adoption by counselling prospective parents and helping them to get legal support.
Accomplishments
- Established Solution Center @Oracle GSC, Built and led Presales Solution Center at Oracle, GSC (headcount 4000+). Launched BDMA, ADoRe+ programs under COE.
- Established COE at Customer Site, Led a team of over 30 analysts in the migration and implementation of one of the world’s largest SharePoint deployments, encompassing more than 18 TB of data and 8,000+ sites. This project impacted over 100,000 users globally, ensuring seamless transition and operational continuity across diverse regions and business functions.
- Strategic Planning – RPA, Developed strategy for standardizing proposals & bids, optimize business processes through technology solutions using AI / automation resulting in enhanced customer adoption. Diligence improved to 78%.
- Data Analysis Strategy, Designed blueprint for FCRM data restructure and analysis, increasing report accuracy by 60%.
- Developed JAWS Integration Code, Recognized by UK high commission for integrating JAWS tool into the product.
- Data Analysis Strategy, Designed blueprint for FCRM data restructure and analysis, increasing report accuracy by 60%.
- Developed JAWS Integration Code, Recognized by UK high commission for integrating JAWS tool into the product.
Timeline
Director | IT Generalist
Oracle GSC
07.2014 - Current
Program Manager
LTIMindtree
04.2013 - 06.2014
Project Leader
Computer Science Corporation now DXC
11.2004 - 03.2013
EGMP - Business Management
IIM
Bachelor of Engineering - Information Technology
Rajiv Gandhi Technology University
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