Swathi B

In-depth Functional Knowledge and Technical Expertise:

- Proficient in Oracle Retail Store Suite of applications, with a focus on payment/device integration within Point of Sale (POS) systems.

- Skilled in conducting discovery, gap analysis, and designing effective approaches for product implementation and application upgrades.

Specialized Knowledge:

- Strong understanding of production rollout processes and providing post-production support.

Automation and Process Improvement

- Developed automated processes for regular data transmission from databases to the marketing team, enhancing efficiency.

- Identified and implemented multiple processes using SQL and shell scripting to streamline workflows and reduce workload. Improved the point of sale stability across US stores, with POS launch time reduced to 4-5 minutes compared to the previous records of 45 minutes, thereby making the process of sale and start of the day easier and user-friendly for store users across USA

Technical Proficiency

- Demonstrated expertise in working within Linux environments to perform backend setup for new stores.

- Experienced in coordinating with clients and customers for post-production support and incident management.

Data Management

- Proficient in foundational data synchronization from source systems to Oracle Retail POS, ensuring accuracy and reliability.

• Worked extensively in the healthcare domain, specializing in billing, claims processing, enrollment procedures, HL7 (Health Level Seven) standards, membership management, and payer interactions.
• Helped solve diverse program problems with in-depth analysis.

• Received training in Java development, with a focus on building microservices, and gained foundational knowledge in healthcare domain basics.
• An application built as a practice project using Java, MySQL, JDBC and Spring Framework. Postman Software is used to carry out the CRUD operations.
• Assisted in the coordination and execution of program events, workshops, and seminars that enhanced team learning and skill development.