Summary
Overview
Work History
Education
Skills
Interests
Disclaimer
Timeline
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SWATHI BOBBILI

Hyderabad

Summary

Experienced professional with a robust background, boasting over 2 years above dedicated in supporting Selling Partner Support. Proficient in M@, FBA, B2B, SWA with skills in for UK [DE; EU; MENA] OUs. Additionally, well-versed in Learning & Development, demonstrating a dedicated commitment to upholding quality standards and implementing lean techniques.

To work in a progressive organization which can expand all my knowledge and provide me exciting opportunities to utilize my skills and qualifications to produce results fidelity.

Overview

2026
2026
years of professional experience
3
3
Languages

Work History

VCS (Customer Service Associate)

Amazon Development Center Pvt. Ltd
  • 8 months experience in Amazon as a VCS (Customer Service Associate)
  • Also 2 months worked as TRMS (Transaction Risk Investigator)
  • Continuing as a Selling Partner Support Associate (SPS) since past 3 years

Sr. Seller Support Associate

Amazon
07.2022 - Current
  • Handled Email contacts and provided live support on chats to assist sellers in {M@; FBA; B2B; Ship With Amazon(SWA), MENA, Handmade and Custom, Amazon Pay} Sellers for EU Marketplace and ME Marketplace.
  • Providing resolution of every single question asked by seller and helped in finding the resolution
  • Analyzed seller business performance through deep dive analysis, offering routine executive-level reporting on the seller's current business and future opportunities. Published recommendations and action plans based on data.
  • Developed a comprehensive understanding of the e-commerce industry and competitive environment, including knowledge of competitive product offerings.

Education

Master of Computer Application -

JAIN UNIVERSITY
01.2024

B.Com - Generals

Jahnavi Degree College
Hyderabad
01.2018

Intermediate - MEC

Sri Gayatri Junior College
Hyderabad
01.2015

SSC -

Vijay Mary High School
Hyderabad
01.2013

Skills

MS Office; Word; Excel

Interests

Sketching, Dance & Singing

Disclaimer

I here by declare that the above information is true to best of my knowledge. Place : Hyderabad.

Timeline

Sr. Seller Support Associate

Amazon
07.2022 - Current

VCS (Customer Service Associate)

Amazon Development Center Pvt. Ltd

Master of Computer Application -

JAIN UNIVERSITY

B.Com - Generals

Jahnavi Degree College

Intermediate - MEC

Sri Gayatri Junior College

SSC -

Vijay Mary High School

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