Swathi Jayakumar

Lead Software Analyst

Agilysys Private Technologies , Chennai
📅 Aug 2019 – Present
Agilysys is a leading provider of hospitality software solutions for hotels, resorts, and restaurants.

Environment: .NET 7, ASP.NET Core, Angular 16, WCF, ADO.NET, AJAX, jQuery, SQL Server 2022, Visual Studio 2022

Key Responsibilities:

• Led the design and development of responsive web and Windows-based applications using ASP.NET Core, Angular 16, and C#.
• Developed reusable components, user controls, and interactive UIs to enhance guest-facing applications.
• Created and consumed WCF services to deliver real-time data (e.g., store availability, booking status).
• Improved system performance by optimizing SQL Server queries and enhancing application responsiveness.
• Designed complex database structures—stored procedures, triggers, and indexing—for enterprise solutions.
• Collaborated with cross-functional teams including operations, QA, DBAs, and support for end-to-end deployments.
• Authored technical design documents, UML diagrams, process flows, and data flow diagrams to support SDLC activities.
• Participated in Agile ceremonies, managed sprint deliverables, and coordinated with stakeholders for requirements and releases.

Plintron Global Technology , Chennai
📅 Jun 2016 – Jul 2019
Plintron is a global Telecom-as-a-Service provider supporting MVNE, MVNA, and IoT solutions.

Environment: .NET Framework 4.0, ASP.NET MVC 4.0, Web API, AngularJS, Entity Framework, SQL Server 2012, HTML5, CSS3, AJAX, Jenkins, Git, JIRA

Key Responsibilities:

• Developed and maintained scalable modules for telecom rating and billing systems.
• Created RESTful services using ASP.NET Web API for charging and balance operations.
• Refactored legacy code into modular components, enhancing performance and maintainability.
• Participated in system design, requirement analysis, and impact assessment of change requests.
• Collaborated in daily Agile scrums, user story grooming, and sprint demos.
• Conducted system and integration testing, ensuring feature stability and traceability.
• Automated deployments using Jenkins and managed version control with Git.
• Documented technical specifications and onboarded new developers with workflow knowledge.