SWATHI JAYAPRAKASH

Documentary Credits Specialist - Trade Finance Expert in document
Expert in document checking adhering to UCP 600/ISBP and market practices
Spearheaded document checking migration and process implementation
Trained new joiners and non-doc checkers in document checking and advising
Developed video SOPs for document checking process and UCP article explanations
SME and tester in EMX and AHM projects, handling swift messages
Managed export LC advising, confirmation, and advance relay transactions
Handled reimbursement under documents and collections for APAC regions
Verified swift messages (MT700, MT701, MT710, MT720, MT799, MT734, MT750, MT742, and MT754)
Served as SPOC for employee engagement and diversity and inclusion programs
Participated in team-building activities, exceeding goals through effective task prioritization and great work ethic
Provided guidance, direction, and delegated work equally, ensuring timely reporting and exceptional customer service
Demonstrated leadership skills in managing projects, developing strong communication and organizational skills
Utilized critical thinking to break down problems, evaluate solutions, and make decisions
Proved successful in working within tight deadlines and a fast-paced environment
Learned and adapted quickly to new technology and software applications
Demonstrated high initiative and creativity in tackling difficult tasks
Adaptable and proficient in learning new concepts quickly and efficiently

VAT Payments
Managed VAT payments for high-profile contributors, ensuring timely and accurate processing.

Handling Process-Related Queries
Responded to client inquiries through calls and emails, utilizing Zen desk to ensure efficient resolution.

Ensuring Month-End and Year-End Activities
Coordinated and completed month-end and year-end activities well before SLAs, ensuring compliance with regulatory requirements.

Preparing Remittances
Prepared remittances for clients, ensuring accurate and timely payment processing.

Initiating Reports
Initiated and sent various reports, providing stakeholders with critical information and insights.

Effective Communication
Applied core knowledge to effectively communicate sensitive or technical information while adhering to regulatory guidelines.