Summary
Overview
Work History
Education
Skills
Education and Training
Timeline
Generic
Swathi N

Swathi N

Kolar

Summary

Dynamic Senior Administrative Business Partner at Twilio with a proven track record in event planning and budget monitoring. Adept at enhancing internal communication and driving team productivity through effective project oversight. Recognized for problem-solving skills and meticulous attention to detail, ensuring seamless operations and impactful executive support.

Overview

10
10
years of professional experience

Work History

Senior Administrative Business Partner

Twilio
Bengaluru
10.2024 - Current
  • Provided comprehensive administrative support to two Vice Presidents, managing calendars, travel, and expenses.
  • Coordinated logistics for offsite events, overseeing planning, communications, and follow-ups.
  • Collaborated with stakeholders to manage venue, transportation, and catering arrangements for successful events.
  • Prepared meeting materials and presentations with leadership to ensure impactful delivery.
  • Monitored event budgets to optimize resource allocation while maintaining quality standards.
  • Managed internal communication platforms to enhance clarity and engagement across teams.
  • Drove key team activities, including staff meeting agendas and monthly all-hands sessions.
  • Acted as liaison for direct reports, tracking completion of key deliverables and following up on pending items.

Executive Assistant

Nanonets
Bangalore
03.2023 - 10.2024
  • Managed executive calendars, coordinated meetings, and ensured timely responses and follow-ups.
  • Streamlined document storage by implementing a filing system that improved retrieval time during audits.
  • Organized onboarding for new hires, including background checks and document verification within 48 hours.
  • Enhanced team productivity by offering insights on operational concerns and product issues.
  • Coordinated project timelines and ensured milestones were met through proactive task management.
  • Acted as key liaison between executives and business units, facilitating effective internal and external communication.
  • Implemented automated alerts for deadlines and supported senior leadership with project initiation and documentation.
  • Managed procurement documentation such as contracts, POs, and invoices.

Executive Assistant

McKinsey and Company
Bangalore
12.2018 - 03.2023
  • Providing 2 Associate Partners, 1 Manager and 4 Experts with a broad range of administrative and logistical support
  • Assist with events/workshops in terms of logistics and calendar management
  • Plan and manage complex itineraries and travel arrangements (Domestic & International) using my best judgment to assess the possible impact on priorities
  • Handle requests under pressure with rapidly changing priorities which highly consists of confidential and sensitive information
  • Proactive approach to problem-solving with strong decision-making capability
  • Help executive in preparing presentations and docs for their study with the ability to proofread
  • Take ownership of executives Excel related works and ensure they are updated regularly
  • Part of Pilot baches for EA support tools: Digital Coach, Neo // Part of regional support tools: Ideascale
  • Driven the pilot batches by arranging learning sessions, collaborating feedbacks and helping the back-end team to understand the pros and cons of the tool
  • Have driven focus groups to understand team interests and execute the most common idea among the team
  • Have organized knowledge sharing sessions within the team.

Customer Support Specialist

Yahoo
Bangalore
10.2015 - 10.2017
  • Obtained 2 years of rich experience in Customer Support and Account Management
  • Customer Oriented Professional, committed towards maximizing performance and providing the highest levels of customer service
  • Possess abilities with identification of operational issues and the methods to address them
  • Adroit in organizing training workshops to improve the performance of the members.

Education

BE in Telecommunication - Telecommunications

CMR Institute of Technology
Bangalore
09-2015

Skills

  • Customer Service
  • Technical Support
  • Project Oversight
  • Mail Management
  • Detail oriented
  • Teamwork and collaboration
  • Database Management
  • Calendar management
  • Travel coordination
  • Event planning
  • Budget monitoring
  • Internal communication
  • Team support
  • Problem solving
  • Time management
  • Meeting coordination
  • Expense reporting
  • Document preparation
  • Event coordination

Education and Training

other

Timeline

Senior Administrative Business Partner

Twilio
10.2024 - Current

Executive Assistant

Nanonets
03.2023 - 10.2024

Executive Assistant

McKinsey and Company
12.2018 - 03.2023

Customer Support Specialist

Yahoo
10.2015 - 10.2017

BE in Telecommunication - Telecommunications

CMR Institute of Technology

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Swathi N