Swathi N
Assistant manager
Deepanjali Nagar, Bengaluru
Summary
To perceive a career in a renowned organization with dedicated efforts and to associate myself with an organization that gives me a chance to update my knowledge.
Total six years of experience includes customer relationship / front office executive / co-ordination role with proven record of growth and success in highly competitive environments setting strategic directions, executing to plan and optimizing operations.
Overview
7
7
years of professional experience
3
3
Languages
Work History
Assistant manager
Axis Bank
06.2022 - 03.2023
- Assisting the branch manager in managing day-to-day operations.
- Supervising and supporting staff to achieve sales targets and service standards.
- Overseeing daily bank operations, ensuring accurate and efficient transaction processing.
- Managing and supporting customer service efforts, resolving complex issues, and improving customer satisfaction.
- Prepare and review financial reports, analyzing data to assist in decision-making and strategy planning.
- Maintaining and enhancing customer relationships by providing excellent service.
Fixed Deposit Advisor
Bajaj FinServ
07.2019 - 06.2022
- Assisting customers relating to fixed deposit and house loan
- Resolving the customers complaints regarding fixed deposit and house loan
- Maintaining customer details and follow-ups
- Preparing the daily reports
- Cross sale of Bajaj products, vehicle & health insurance
- Achieving targets on month basis
Auto card executive
Kalyani Motors Pvt Ltd
07.2016 - 06.2019
- Remain as basic point of contact for customers with new vehicle auto card / feed backs & request etc.
- Duly follow-up customers regarding new vehicle registration.
- Maintaining the proper follow-ups of all the departments & branches.
- Preparing the daily reports
- Achieving targets month on month
- Stock maintenance
- Resolving the customer’s complaints.
Education
SSLC -
St. Michel English school
PUC -
BMS College For Women
B.COM -
BMS College For Women
M.COM -
Bangalore University
Skills
- Microsoft Office
- Computer basics
- Tally ERP 90
- Sales growth
- Financial analysis
- Customer relationship management
- Sales strategy development
- Problem solving
Personal Profile
- Father Name: Nagaraj
- Gender: Female
- Date of Birth: 08-1995
- Marital Status: Married
- Religion: Hindu
- Nationality: Indian
Disclaimer
I hereby declare that the above information is correct and true to the best of my knowledge and belief.
Timeline
Assistant manager
Axis Bank
06.2022 - 03.2023
Fixed Deposit Advisor
Bajaj FinServ
07.2019 - 06.2022
Auto card executive
Kalyani Motors Pvt Ltd
07.2016 - 06.2019
SSLC -
St. Michel English school
PUC -
BMS College For Women
B.COM -
BMS College For Women
M.COM -
Bangalore University
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