Enthusiastic Professional with attention to detail and varied expertise. Performance-oriented and enterprising personality with analytical problem-solving approach. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Proactive and hardworking individual focused on continuous operational improvement. Results-driven professional with strong background in management and operations. Proficient in event management, Sales Planning and Budget Control.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
1
1
Language
Work History
Deputy Manager
Roca Bathroom Products Private
Chennai
06.2024 - Current
Setting Sale and Incentive Targets : Defined clear targets and objectives and communicated to other team members.
Developed detailed plans based on broad guidance and direction. Set aggressive targets for employees to drive company success and strengthen motivation.
Sales Coordination : Managed senior-level personnel working in marketing and sales capacities. Constant coordination to improve the sales.
Discounting and Margin Management : Successfully managed budgets and allocated resources to maximize productivity and profitability.
Identified areas for improvement within the department, implementing strategic initiatives to address gaps in performance or resources.
Event Management : Organizes events and meets for the company in a big scale and pulled it off very well.
Assistant Manager - Corporate Finance (Loyalty Program Lead)
Roca Bathroom Products Private Limited
Chennai
03.2019 - 05.2023
End to end management of Loyalty Program Management - Reward system for various internal and external stakeholders of the company. Key point of contact for all the loyalty programs of the organization.
Experienced in designing programs to cater to the needs of the market , part of the development to the deployment stages of the project. Digitizing functional requirements with high UX and UI.
Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Analysis, Reporting of data to the top management of the company.
Lead critical business needs of redemption, reconciliation & stakeholder queries
Proactive concurrent data mining/analysis for business partnering
Development of BI reports to adhere to the needs of the various stakeholders of the organization.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Supervised day-to-day operations to meet performance, quality and service expectations.
Lead for releasing the financials of the company with monthly analysis Ø Generating and declaring Sales Flash Report of the company with monthly analysis Ø Lead for analyzing the cost incurred by the company on a monthly basis AUDIT AND STATUTORY COMPLIANCES : Ø Played lead role in financial audits held across the year Ø Leading the cost audit for; ASI Returns, RBI Audit Ø Preparing and analyzing the financial statements of the company POLICY DOCUMENT CREATION : Ø Single handily creating the Policy Documents (SOP and SOA) of the organization - E COMMERCE Business wing Ø Single point of contact between TVSE and Xiaomi in handling the Sales of their phone through our seller portal
Analyzing the Sales and the payment data of Xiaomi products in various platforms such as Amazon, Snapdeal and Mi.com
Headed the Financial Transactions and Payments on behalf of TVSE
Control of Stock of Mobile Phones and accessories and their reconciliation
Reconciliation between the payment and the stock on behalf of TVSE on a monthly basis.
Assistant Manager
Karur Vysya Bank Limited
Chennai
06.2013 - 07.2015
ASSISTANT MANAGER : Ø One of the key leaders of the branch, handled Operational Activities including dealing with high value cash transactions Ø Additionally handled the locker operations of the bank Ø Worked in the credit section wherein handled disbursement of loans in coordination with the Branch Head
Education
MBA: Finance -
Christ University
Chennai
06.2011 - 04.2013
Bachelor of Science: Mathematics -
MOP Vaishnav College For Women
Chennai
06.2007 - 03.2010
Skills
Cost Analysis Expertise
Accomplishments
Achieved Migration of Loyalty Program to a new database with accuracy and efficiency.
Achieved and retained discount margins - Month on Month to maintain the profitability of the company
Designed impactful schemes to enhance market presence.
Designed and facilitated stakeholder meetings, ensuring the success of an international event.
Interests
Love Travelling to new places
Spends a lot of time watching movies, cricket
Playing Badminton/Throwball
Timeline
Deputy Manager
Roca Bathroom Products Private
06.2024 - Current
Assistant Manager - Corporate Finance (Loyalty Program Lead)
Completed dissertation on "Effect of Interest Rates on the Volatility of Stock Prices in the IndianMarket" during final year MBA Worked on project: "Working Capital Management and the feasibility of starting a New Plant" for LNV Technologies,Chennai Various managerial aspects from BHEL, Chennai "AIR MANAGER" & "TELEPHONE DIRECTORY" using Visual Basic at school & college level
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