Hi, I’m
Swathy Ramyaa P
Senior Associate
Coimbatore
Summary
To be part of a growing and dynamic organization that offers a challenging career that helps to maximize my exposure and improve my professional skills while contributing to the process of the organization.Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
years of professional experience
Work History
Iron Mountain Private Limited
Associate
6 2021 - 1 2022
Job overview
- Discover Revenue loss incurred by incorrect measurements captured in the field during onboarding new inventory
- Reviewing the assigned items for which are measured in cubic foot on a Google Sheet
- Auditing the items and checking for the correct measurements against an item reference check list
- Flagging items with incorrect measurements and recommend with possible correct measurements
- Providing data on monthly basis to the client of the audits made in order to keep track of the revenue lost in an attempt to provide better business solutions.
Accenture Pvt, Ltd
Senior Associate
02.2019 - 01.2021
Job overview
- Internet Advertiser Review in Content Management
- Review web sites for content quality based on Content Guidelines
- Thoroughly check ad content with quality and accuracy
- Approve or disapprove new and changed ad submissions based on policy guidelines
- Analyze data and evaluate trends/ patterns
- Recommend generic pattern to be translated into Rules
- Writing customer-facing emails to address concerns and report issues
- Troubleshooting issues related to Advertiser.
Amazon Development Center
ERC Associate
08.2017 - 01.2018
Job overview
- Receive & log all queries received through phone & email in Panorama / Trouble Ticketing tool
- Responding to inquiries regarding policies and programs including benefits, attendance, payroll deductions, etc
- Adhere to defined processes and ensure delivery in accordance with set quality standards
- Thorough knowledge of policies and processes for multiple Customers group.
- Ensure the Service level are achieved at all times for HRS processes
- Demonstrated a strong commitment to change by visualizing, measuring, improving, and repeating processes.
- Integrity and discretion in dealing with sensitive information and ensure data privacy at all times
- Take ownership for query resolution and individual metrics.
Education
Hindustan College of Arts & Science
M.com (International Business)
University Overview
- Percentage: 77
- Board: Bharathiyar university
Dr. GR.Damodaran college of science
B.Sc. (Information Technology)
University Overview
- Percentage: 72
- Board: Bharathiyar university
Stanes A.I Higher Secondary School
Intermediate
University Overview
- Percentage: 62
- Board: State board, Tamilnadu
St.Joseph’s Convent A.I. Higher Secondary School
SSC
University Overview
- Percentage: 88
- Board: Anglo-Indian board, Tamilnadu
Skills
An Extrovert with good Interpersonal Skills
Team Player
Highly Organized
Time Management
Trust Worthy and Discreet
Policy Implementation
Customer Relationship Management (CRM)
Process Improvement
Decision-Making
Issue Resolution
Attention to Detail
Research abilities
Accomplishments
Got the Ace Award for being regular and punctual during the training program from The Wolverine Capability Development of Accenture, Pvt, Ltd, Bangalore.
Professional Synopsis
- Associate, Iron Mountain Private Limited, Bangalore, 6 months, Financial Auditing
- Senior Associate, Accenture Pvt, Ltd, Bangalore, 2 years, Reviewing advertisements and data management
- ERC Associate, Amazon Development Center, Bangalore, 6 months, HR services
Languages
Tamil
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
French
Intermediate (B1)
Timeline
Senior Associate
Accenture Pvt, Ltd
02.2019 - 01.2021
ERC Associate
Amazon Development Center
08.2017 - 01.2018
Associate
Iron Mountain Private Limited
6 2021 - 1 2022
Hindustan College of Arts & Science
M.com (International Business)
01.2017
Dr. GR.Damodaran college of science
B.Sc. (Information Technology)
01.2015
Stanes A.I Higher Secondary School
Intermediate
01.2012
St.Joseph’s Convent A.I. Higher Secondary School
SSC
01.2010