SWATHY S
109 A, Gyanarajnager, Alamadhi Road, Vellanoor, Avadi
Summary
A dynamic professional having experience with People Management Skills, Recruitment, Performance Appraisal, Employee Relations, Employee Engagement, Policies & procedures, Administration & Personnel Management.
Overview
11
11
years of professional experience
Work History
HR Recruiter/ Talent Acquisition & Operations
Tube Investments Of India - Murugappa Group
Chennai
2022.04 - Current
- Collaborated closely with different Stakeholders.
- Sourced Profiles based on Man Power requisition from the Businesses.
- Source Mix though Job portal like Naukri & LinkedIn.
- Utilized Metrics tracking systems effectively, improving overall efficiency of the recruiting process.
- Reduced time-to-fill for open positions by implementing targeted recruitment strategies not exceeding more than 90 days.
- Conducted thorough reference checks and background investigations, mitigating potential risks to the company.
- Partnered with external agencies when needed to supplement internal recruitment capabilities during peak periods or challenging searches.
- Increased diversity in candidate pools by leveraging social media.
- Enhanced candidate experience by streamlining the interview process and providing timely feedback.
- Negotiated competitive compensation packages for new hires, promoting long-term retention of key employees.
- Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
- Facilitated and developed strategies to foster employee engagement and commitment.
- Facilitated onboarding sessions and on-the-job training for new hires position knowledge and skillset.
- Supported onboarding initiatives for new hires, contributing to a smooth transition into the organization.
- Initiate Background verification for evaluating Education & Previous Employments.
- Pre - Employment Medical Test & Report upload through Drhrms Software.
- Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
- Preparation of HR dashboards & reviewing of DWMS for HR metric analysis.
- Provided human resources, recruiting and resource allocation guidance in commercial consulting environment.
- Assessed client feedback and delivered information to management for corrective action.
- Participated in organization-wide committees on Eilisys & Ramco Implementation.
- Performed administrative and other service functions by responding to general employee inquiries, addressing employee relations issues and scheduling meetings.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates & Functional Heads.
- Developed and delivered presentations on DOJO and facilitated training for Shopfloor Trainees.
- Attendance Regularization closure of Trainees during payroll Process.
- Created and implemented initiatives to improve employee engagement.
- Managed PMS process for Mid Year and Annual Review Stages.
- Managed administrative, logistics, events planning & bookings.
- Directed job recruitment for NAPS & Leap Batches.
- Strengthened communication skills through regular interactions with others.
Quality Analyst - Sales
Buyhappy Marketing LLP
Chennai
2018.02 - 2019.08
- Developed monthly, end-of-quarter and other statistical reports for leadership team and quality improvement programs.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Escalate the FATAL issues to the concerned teams & feedbacks are given to the employees accordingly.
- Conducts briefing session on the basis of new release of products/ Non adherence against Quality parameters.
- Quality dashboards of whole process are sent to the AMs, GMs & CEO.
Quality Analyst - Sales
RP Telebuy Skyshop Pvt Ltd
Chennai
2013.06 - 2016.04
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Audit the calls for the allocated teams & Agent wise performance reports & scores are published.
- Conducts briefing session on the basis of new release of products/ Non adherence against Quality parameters.
- Audits are initiated as per the Requirements/Low performers/New media/Prepaid/Upsell/Customer care/Distribution/COD & Dealers/Low conversion/Newbees audits/random call backs/Dispositions etc.
Education
MBA - Human Resource Management
University of Madras
Chennai2019-12
Electrical, Electronics And Communications Engineering
Anna University
Chennai, India2013-01
MBA - Personal Management & Industrial Relations
Madras School of Social Work
Chennai, IndiaSkills
- Interpersonal skills
- Onboarding Expertise
- Administration
- Records management
- Hardworking
- Recruitment strategies
- Social Media Recruiting
- Background Checks
- Event Management
Softwares
- Facto HRMS
- Ramco Magna 2.7
- Traqcheck
- DrHMS
- Customer Relationship Management (CRM)
- Altitude
Timeline
HR Recruiter/ Talent Acquisition & Operations
Tube Investments Of India - Murugappa Group
2022.04 - Current
Quality Analyst - Sales
Buyhappy Marketing LLP
2018.02 - 2019.08
Quality Analyst - Sales
RP Telebuy Skyshop Pvt Ltd
2013.06 - 2016.04
MBA - Human Resource Management
University of Madras
Electrical, Electronics And Communications Engineering
Anna University
MBA - Personal Management & Industrial Relations
Madras School of Social Work
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