Summary
Overview
Work History
Education
Skills
Certification
Key Digital Skill Set
Professional Expertise
Timeline
Generic
Swathy Venugopal

Swathy Venugopal

Quality Engineering Lead

Summary

Seeking a challenging long-term career in Project Management and Quality Assurance, where I can leverage my leadership, agile methodologies, and extensive software testing expertise to drive innovation, ensure quality delivery, and successfully manage end-to-end project lifecycles.

Certified Quality Engineering Lead with 11 years of experience in Software Testing, Test Management, Project Leadership & Multi domain QA (IoT, Azure, API, UAT)


Overview

12
12
years of professional experience
6
6
years of post-secondary education
2
2
Certifications

Work History

Quality Engineering Lead

Infosys
08.2021 - Current
  • Coordinated the Test Management and Test estimation activities and involved in entire SDLC and STLC.
  • Led end-to-end project management for multiple enterprise-level IT initiatives, ensuring on-time, within-budget delivery.
  • Managed resource onboarding, monitored, mentored and assisted team members to resolve their technical queries.
  • Reviewed project deliverables, monitored the progress of testing, initiated defect triage with development and business team.
  • Collaborated with 11 member QA team to define testing strategies (UAT, BVT, Integration, Performance) & automation coverage.
  • Involved in PI planning, ADO board administration and facilitated scrum ceremonies (daily standups, sprint planning meetings, sprint reviews, retrospectives) as an acting Scrum Master.
  • Initiated and scheduled weekly integration runs, automating report generation, which significantly reduced test execution and reporting time.

Test Analyst

Infosys
08.2021 - 12.2022
  • Led functional and regression testing with a 4-member QA team.
  • Managed test planning, estimation, and coordination activities.
  • Logged and tracked defects using ADO; analyzed test results.
  • Performed Web/REST API testing using Postman.

Senior SQA Engineer

Conduent Business Services LLP
06.2019 - 08.2021
  • Led software testing team, overseeing test planning, case execution, and defect reporting using TFS.
  • Prepared of high-level work items and delivered sprint-end demos to stakeholders and senior management.

Senior SQA Engineer

Conduent Business Services LLP
01.2020 - 11.2020
  • Maintained and updated automated test scripts, analyzing and debugging failed tests.
  • Generated and analyzed test results to ensure quality standards.

Software Test Engineer

Kott Software Pvt.Ltd
05.2013 - 03.2014
  • Engaged in the full SDLC, including test planning, execution, and result analysis.
  • Prepared test plans, executed test cases, and reported defects in Target Process.

Education

MCA -

IGNOU
01.2010 - 01.2013

BCA - undefined

M.G University
01.2007 - 01.2010

Skills

Certification

Certified Tester - Foundation Level, International Software Testing Qualifications Board (ISTQB), 02/19

Key Digital Skill Set

Selenium Web Driver, SAFe Agile, Azure DevOps, TFS, JIRA, Bugzilla, Azure DevOps, Team Foundation Server, MTM, Target Process, Postman

Professional Expertise

Certified IT Professional: ISTQB Certified | Scrum Foundation Certified | Agile Project Lead |11 years of experience in Software Quality Assurance, Quality Control, Requirement Engineering, and Project Management.

End-to-End Project & Test Management: 7+ years managing test teams and project delivery through SDLC/STLC phases-from planning to defect management-ensuring on-time, within-budget delivery.

Strategic Test Execution: Skilled in test estimation, planning, execution, and defect lifecycle management in coordination with cross-functional teams, product owners and stakeholders.

Requirements & Stakeholder Collaboration: Liaised with Product Owners to prioritize user stories based on business criticality; translated requirements into use cases, process flows, and mockups while managing scope, cost, and schedule.

Agile & Scrum Leadership: Proficient in SAFe Agile methodology; facilitated daily stand-ups, Pl planning, sprint planning, reviews, retrospectives, and managed Scrum boards in coordination with Scrum Masters.

Test Leadership: Currently leading QA teams across multiple applications and technologies, including both manual and automation streams.

Comprehensive Testing Expertise: Hands-on experience with IoT, Microsoft Azure, API (Web/REST) testing using Postman, UAT, Functional & Non- Functional, Integration, Regression, GUI, Localization, Usability, Compatibility, Smoke/Sanity testing.

Domain Expertise: Successfully delivered solutions across Banking, Insurance, Healthcare, Airline, Marketing, and Document Transaction Processing industries.

Timeline

Quality Engineering Lead

Infosys
08.2021 - Current

Test Analyst

Infosys
08.2021 - 12.2022

Senior SQA Engineer

Conduent Business Services LLP
01.2020 - 11.2020

Senior SQA Engineer

Conduent Business Services LLP
06.2019 - 08.2021

Software Test Engineer

Kott Software Pvt.Ltd
05.2013 - 03.2014

MCA -

IGNOU
01.2010 - 01.2013

BCA - undefined

M.G University
01.2007 - 01.2010
Swathy VenugopalQuality Engineering Lead