Results-driven Business Intelligence professional with 5+ years of experience in developing and implementing data-driven solutions to drive business growth. Proven expertise in data analysis, reporting, and visualization, leading cross-functional teams, and delivering actionable insights to key stakeholders. Skilled in utilizing BI tools, SQL (basics), and data visualization software to optimize decision-making processes.
Hi, I’m
Swati Dey
Bangalore
Summary
Overview
6
years of professional experience
Work History
PwC SDC, US AdvisoryBangalore
Senior Associate - Analytics
01.2022 - Current
Job overview
- Working as an analytics consultant which involves working with tools such as Salesforce reporting, UiPath, Alteryx, Tableau and Power BI for effective data visualization and Reporting.
- Worked on complex dynamic tableau dashboards creation which required knowledge on LODs, Actions, Data Blending etc.
- Conducted training sessions to enhance data visualization skills across the team.
- Collaborated with cross-functional teams to identify key performance indicators (KPIs) and develop customized dashboards and reports to track business performance.
- Collected and analyzed large datasets using SQL and MS Excel to identify business trends, customer behavior patterns, and market opportunities.
- Developed and maintained reports and dashboards using BI tools, ensuring accuracy, clarity, and usability of information.
- Collaborated with business stakeholders to gather requirements and translate them into actionable data projects.
- Built and maintained strong client relationships, driving customer satisfaction.
- Delivered comprehensive reports and presentations to clients, communicating findings, recommendations, and project outcomes.
- Conducted data quality assessments and implemented data cleansing and validation techniques to ensure data accuracy.
- Presented findings and insights to management, clients and provided recommendations to support data driven strategic decision-making processes.
- Have supported in hiring, coaching/mentoring and training of resources across the team.
Red Hat India Pvt. LtdBangalore
Business Systems Analyst
01.2021 - 01.2022
Job overview
- Work involved handling complex and huge data and analyzing and visualizing them using Tableau and advanced excel.
- Have used SQL to query data from Amazon Redshift for various reporting needs.
- Knowledge of Agile methodologies, participated in Agile scrum events like ‑ Daily Scrum calls, Backlog refinement and grooming, Sprint reviews and Retrospectives, in order to achieve the development effort required for any reporting & visualization needs in Tableau or in the platform.
PowerSchool India Pvt. LtdBangalore
Senior Operations Analyst
05.2019 - 12.2020
Job overview
- Work involved managing and processing multiple projects in Salesforce CRM for their successful implementation. Created Dashboards for multiple reports in DOMO BI tool.
- Ensured smooth client on‑boarding with continuous communication and coordination with clients.Created and processed pre‑sales quote documents and executed all the required steps for their booking in Salesforce CRM.
ICICI Prudential Life Insurance Co. LtdMumbai
Business Trainee
04.2018 - 03.2019
Job overview
- Work involved analyzing sales data of different regions and working towards improving sales figures.
- Project Management‑ Was handling multiple projects pertaining to sales strategy team with a goal of improving sales figures.
PGDM, Bosch India Pvt. LtdBangalore
PGDM Summer Internship - Live Project Trainee
04.2017 - 06.2017
Job overview
- Primary & Secondary market research.
Education
Indian Institute of Management, IndoreIndore, India
Certification from Integrated Program in Business Analytics
02.2021
University Overview
GPA: 3.52/4.33
SDMIMD, MysoreMysore, India
PGDM from Marketing & Systems
03.2018
University Overview
GPA: 3.08/4
Dinabandhu Andrews College, University of CalcuttaKolkata, India
Bachelor of Science from Microbiology Honours
03.2015
University Overview
GPA: 64.25
Kendriya Vidyalaya Command HospitalKolkata, India
STD XII - CBSE from Science
04.2012
University Overview
Percentage: 77%
Kendriya Vidyalaya Command HospitalKolkata, India
STD X - CBSE
04.2010
University Overview
Percentage: 83.6%
Skills
- Tableau Desktop
- Data Analysis & Reporting
- DOMO BI
- Power BI (Basics)
- SQL (Basics)
- Dashboard building
- Salesforce CRM Reporting (Classic & Lightening)
- Data analysis using MS Excel
- Data Analysis (Basic statistical applications)
- Alteryx (Basics)
- UiPath Studio (Basics)
- Hands on experience of working in Salesforce CRM
- Microsoft office suite
- Project Management
- Python for Data Analysis (Basics)
- Interpersonal & Communication Skills
Additional Information
Additional Information
- D.O.B: 1st April 1995
- Nationality: Indian
- LinkedIn: linkedin.com/in/swati-dey-0916ab6a
- Languages: English - Fluent, Hindi - Fluent
- Marital Status: Single
- Gender: Female
Domains worked
Domains worked
- Management Consulting - Health care
- IT (Product based)
- EdTech
- Life Insurance
Accomplishments
Accomplishments
- Agile Foundations course on LinkedIn Learning.
- SQL Essential Training on LinkedIn Learning.
- Marketing Analytics by University of Virginia on Coursera.
- Introduction to Data Analysis Using Excel by Rice University on Coursera.
- Customer Analytics by University of Pennsylvania on Coursera.
Timeline
Senior Associate - Analytics
PwC SDC, US Advisory
01.2022 - Current
Business Systems Analyst
Red Hat India Pvt. Ltd
01.2021 - 01.2022
Senior Operations Analyst
PowerSchool India Pvt. Ltd
05.2019 - 12.2020
Business Trainee
ICICI Prudential Life Insurance Co. Ltd
04.2018 - 03.2019
PGDM Summer Internship - Live Project Trainee
PGDM, Bosch India Pvt. Ltd
04.2017 - 06.2017
Indian Institute of Management, Indore
Certification from Integrated Program in Business Analytics
SDMIMD, Mysore
PGDM from Marketing & Systems
Dinabandhu Andrews College, University of Calcutta
Bachelor of Science from Microbiology Honours
Kendriya Vidyalaya Command Hospital
STD XII - CBSE from Science
Kendriya Vidyalaya Command Hospital
STD X - CBSE
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