Swati Dwivedi
Mumbai
Summary
Dynamic Sales professional specializing in client engagement and revenue growth. Expertise in developing customized solutions and delivering impactful presentations. Consistently achieves targets through strategic problem-solving and process-oriented methods, fostering long-term client relationships.
Overview
8
8
years of professional experience
Work History
Assistant Manager - Enterprise Sales
Fonada ( Shivtel Communications Pvt Ltd )
Mumbai
01.2024 - Current
- Identify and engage prospective enterprise clients through multiple channels, including LinkedIn, outbound outreach, and networking events.
- Effectively pitch customized solutions to potential clients, schedule meetings with key decision-makers, and deliver impactful product demonstrations.
- Lead the end-to-end sales cycle, including proposal development, commercial discussions, pricing negotiations, and contract/agreement closures.
- Establish and nurture long-term relationships with both new and existing clients to drive trust and business growth.
- Ensure seamless onboarding for new clients, and act as a point of contact to support them throughout their engagement.
- Continuously identify opportunities for upselling and cross-selling to maximize client value and revenue, and achieve quarterly and yearly targets.
Senior Business Development Specialist
Scaler
Mumbai
10.2022 - 12.2023
- Counsel students on IT courses based on their background, interests, and career goals.
- Explain program details, career paths, conduct demo and enrollment procedures clearly and effectively.
- Handle inquiries via calls, video conferencing, and convert leads into enrollments.
Inside Sales Specialist
MakeO Toothsi Aligners
Mumbai
06.2020 - 09.2022
- Connected with potential customers to assess needs for clear aligners.
- Educated leads on Toothsi's products, benefits, and treatment processes.
- Scheduled 3D scanning appointments to ensure seamless pre-sales experiences.
- Consistently followed up to drive pre-bookings and convert leads into customers.
- Maintained accurate records of customer interactions and status updates in CRM tools.
Relationship Manager
OYO Weddingz.in
Mumbai
09.2017 - 03.2020
- Reviewed client requirements to recommend appropriate venues based on preferences.
- Coordinated and scheduled venue visits for clients to enhance overall experience.
- Maintained strong relationships with clients and venue partners to facilitate seamless bookings.
- Followed up with clients after visits to assist in finalizing bookings and resolving concerns.
Education
Graduate - Commerce
Mumbai University
Mumbai03-2017
Skills
- Client engagement
- Sales strategy
- Presentation skills
- Revenue growth
- Problem solving
- Process Oriented
Affiliations
Badminton
Table tennis
Traveling and hiking
Swimming
Singing
Tools and Technology
- Salesforce
- Outlook
- Slack
- Zoho
Timeline
Assistant Manager - Enterprise Sales
Fonada ( Shivtel Communications Pvt Ltd )
01.2024 - Current
Senior Business Development Specialist
Scaler
10.2022 - 12.2023
Inside Sales Specialist
MakeO Toothsi Aligners
06.2020 - 09.2022
Relationship Manager
OYO Weddingz.in
09.2017 - 03.2020
Graduate - Commerce
Mumbai University
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