Swati Gautam
Delivery Lead
Gurgaon
Summary
Expertise in Business transformation and Technology in multiple roles viz. Project management, business analysis, Data analysis, workflow management, process modelling & re-engineering and project management over 18+ years. Currently leading E2E delivery of Climate reporting automation for finance and supporting multiple franchises for adoption of automated reporting of Climate Sustainable Funding and Financing targets. Led a team to deliver strategic business transformation initiative for Investment banking business across products at Natwest group. Competent in managing projects and well versed with E2E project life cycle for business change and technology transformation projects in AGILE setting.
Overview
19
19
years of professional experience
6
6
years of post-secondary education
Work History
Climate Delivery Lead
NatWest Bank
Gurugram
05.2022 - Current
- Climate Lead for delivering Automation solution for CSFF reporting for Natwest Group Climate disclosure.
- Leading end to end delivery of CSFF reporting solution on AWS, reporting views on Tableau and workflow management on Appian
- Established Milestones and objectives based on input from functional areas, technology and Finance stakeholders.
- Track and manage the change against agreed scope, Planning and running workshops to support business for prioritization and creation of business transition Plans to achieve 50% reduction of Carbon footprint by 2030
- Identifying Risk and developed mitigation plans
- Managing Sprints from delivery perspective and retrospectives for lesson learnt and improvements
- Managing Data lineage and mapping for CSFF reporting.
- Leading people engagement group for purpose led initiative towards DE&I, Community services and Climate objectives.
Project manager
NatWest Bank
Gurugram
11.2019 - 04.2022
- E2EDelivery Lead for F2B review and controls initiative for a large transformation initiative for RBS Markets business across functions, with a focus on Finance.
- Worked as Scrum master and Delivery lead for Natwest SGL Post trade transformation team to manage Murex onboarding and BNP Futures onboarding.
- Track and manage the change against agreed scope, specification, and plan for SGL team (Controls), downstream and upstream platforms (TLM, OBIEE and SSR, TDX, Foundry, RBO).
- Prioritizing and managing Issues e2e from root cause analysis, solution agreement and deployment.
- Ensuring all Project deliverables are produced and signed off as per project guidelines.
- Led Test automation initiative for Control framework.
- Developed and implemented strategic project plans to meet business objectives.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Effectively supervised team performance by implementing measurable metrics to assess delivery of requirements
Lead Business Analyst
NatWest Bank
Gurugram
01.2016 - 10.2019
- Successfully led the reference data stream for the programme reporting to global programme manager for ring-fence restructuring, received several awards/accolades from stakeholders and senior management
- Lead BA team for FRT working in global work streams, managing global stakeholders within a cross functional programme and have been able to influence decision making through virtual team model.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Conduct statistical analysis and provide summaries on test results conforming business purposes.
- Work with SMEs, senior management, and IT teams to track and document Credit Risk, market risk and operational risk related issues and tasks.
- Perform analysis and design project using a systems development methodology by working with all levels of client staff in solution definition
Senior Business Analyst
NatWest Bank
Gurugram
06.2013 - 01.2016
- As Senior BA for Calypso (fixed income securities) F2B data on-boarding project globally, managed stakeholders for a cross functional programme. Managed complete Project Management cycle (Requirements gathering/analysis, Functional analysis, solution proposal, implementation, testing and delivery). Led a team of BAs, managed their assignments and delivery in all the stages of project.
- Data Quality - Coordinated with Front Office systems, Risk, Finance, Middle office and Back-office Operations to capture the requirements relating to the interfaces/feeds, data quality issues and data remediation to facilitate on-boarding of new source systems into Trade warehouse and consumption by downstream systems from golden source of transactional data.
- Trade Data Enrichment (TDE) - any exceptions to Book, Counterparty, Security and Product data were reported to TDE team and was involved in producing functional solutions and specifications, logical data model and message schema for capturing and mastering the client reference data.
- Supported leadership team with reporting, analysis, and business presentations to inform divisional strategies.
Information Technology Business Analyst
Fidelity Invetsments
Gurugram
04.2012 - 06.2013
- Capture & clarification of business requirements through a range of analysis techniques (data flow diagrams, case tool analysis, gap analysis and work & process flow diagrams)
- Obtaining agreement on business analysis deliverables and ensuring that they meet all the requirements of the business and tracking these across multiple systems groups
- Working with business leads to identify, define, and clarify the scope / issues in terms of complex business/systems requirements.
- Functionality co-ordination across multiple system projects delivering common, re-usable functionality using service-oriented patterns
- Acting as a proxy customer with the development teams, facilitating open communication between the customer & development team
- Driving user acceptance criteria with the customer
- Co-ordinate with onshore-offshore UK/India business analysts. Work with onshore-offshore UK/India development teams
- Interact & work with third party partners and suppliers
Business Analyst, Associate
Fidelity Investments
Gurugram
06.2005 - 03.2012
- Business process re-engineering, analysis, user requirement gathering, gap analysis, cost benefit analysis, workshop facilitation & business case development
- Translating business requirements to technical resources (internal and external) in supporting the project
- Responsible for identifying and articulation automation/process improvement opportunities
- Drafting Business Requirement Documentation & system change proposals for Business operations
- Acting as point of contact for the business users and technology solution architects to ensure proper translation of business requirements to technology solution requirements
- Performed impact and feasibility analysis & prioritization of development requests for Fidelity integrated applications as per business needs of client - business stakeholders
- Provided support and guidance to business users with regards to allocation of resource and, provision of timelines, defect management and completion of project & testing cycles
- Responsible for preparation of reports for all project/testing activities and progress updates to the customer services management
- Responsible for ensuring resource allocation and planning for projects impacting customer services
- As project team member I am also involved in the process of Identifying, reviewing and prioritization of Process Improvement ideas submitted through F.I.R.E & S.P.A.R.K.S and FIL-NEXT
Associate/ Senior Associate
Fidelity Investments
Gurugram
01.2005 - 06.2008
- Documentation of process execution procedures, conduct analysis in support of information, data management issues and enhancement opportunities.
- Responsible for reconciliation of financial data and update client system.
- Designated as Subject matter expertise for the department to give overview of the department and process to the other areas of the organization under Know your business program.
- Responsible for training of new recruits and existing team members.
- Handled E-learning module development for the process in coordination with outside vendor Bharti telecom.
- Acting as a principal team representative on projects, improvement ideas training and escalations.
- Contributed to Business Process Modelling and workflow design for the process.
- Holding process audits and meeting with other areas (Compliance and other operational areas) to review performance and goals on on-going basis.
- Demonstrated excellence in implementing effective Strategies & Methods for maximum productivity and meeting the client targets and expectations.
- Prompt in providing various reports to the management as required by them to enhance performance and productivity.
Education
PG Certificate in Leadership And Change Management - Leadership And Change Management
Indian Institute of Management
Tiruchirappalli 02.2022 - 02.2023
NatWest Group Climate Change Transformation Programme. -
University of Edinburgh Business
02.2022 - 09.2022
Leading SAFe 5.1 Certification Scaled Agile -
Scaled Agile Inc
10.2021 - 12.2021
Scrum Master Accredited Certification International Scrum -
International Scrum Institute
07.2021 - 10.2021
PRINCE2 Practitioner PeopleCert -
PeopleCert
NewDelhi 03.2019 - 12.2019
IAQ Certification SII -
Securities & Investment Institute London
06.2007 - 04.2008
M.Sc - Inorganic Chemistry
APS University
Rewa, MP 04.2002 - 04.2004
Skills
Change Management
Affiliations
Expertise in Business transformation and Technology in multiple roles viz. Project management, business analysis, workflow management, process modelling & re-engineering and project management over 18+ years. Currently leading E2E delivery of Climate reporting automation for finance and supporting multiple franchises for adoption of automated reporting of Climate Sustainable Funding and Financing targets. Led a team to deliver strategic business transformation initiative for Investment banking business across products at Natwest group. Competent in managing projects and well versed with E2E project life cycle for business change and technology transformation projects in AGILE setting.
Timeline
Climate Delivery Lead
NatWest Bank
05.2022 - Current
PG Certificate in Leadership And Change Management - Leadership And Change Management
Indian Institute of Management
02.2022 - 02.2023
NatWest Group Climate Change Transformation Programme. -
University of Edinburgh Business
02.2022 - 09.2022
Leading SAFe 5.1 Certification Scaled Agile -
Scaled Agile Inc
10.2021 - 12.2021
Scrum Master Accredited Certification International Scrum -
International Scrum Institute
07.2021 - 10.2021
Project manager
NatWest Bank
11.2019 - 04.2022
PRINCE2 Practitioner PeopleCert -
PeopleCert
03.2019 - 12.2019
Lead Business Analyst
NatWest Bank
01.2016 - 10.2019
Senior Business Analyst
NatWest Bank
06.2013 - 01.2016
Information Technology Business Analyst
Fidelity Invetsments
04.2012 - 06.2013
IAQ Certification SII -
Securities & Investment Institute London
06.2007 - 04.2008
Business Analyst, Associate
Fidelity Investments
06.2005 - 03.2012
Associate/ Senior Associate
Fidelity Investments
01.2005 - 06.2008
M.Sc - Inorganic Chemistry
APS University
04.2002 - 04.2004