Swati Goel

Quality Assurance and Testing:

• Worked and am currently working across multiple domains, including Supply Management Systems, Healthcare, Finance, E-commerce, and Education, ensuring compliance with industry-specific standards.
• Leading manual and automated testing for multiple client projects across web and mobile applications.
• Designing and executing test plans, test cases, and strategies to ensure high-quality software releases.
• Conducting smoke, functional, UI/UX, regression, sanity, API, and performance testing.
• Implementing Playwright automation to improve test efficiency for 1 year.
• Managing defects using Jira and Azure Test Management, collaborating with developers for quick fixes.

Test Strategy and Process Optimization:

• Defining and optimizing QA processes to enhance software quality.
• Implementing agile testing methodologies in Scrum/Kanban environments.
• Set up test data management and environments for streamlined testing.
• Introduced AI-driven testing for test case generation and automation enhancement.

Team Leadership and Collaboration:

• Managing and mentoring junior QA engineers through regular knowledge-sharing sessions.
• Collaborating with cross-functional teams to ensure smooth feature delivery.
• Coordinating UAT testing with clients and stakeholders.
• Successfully managing multiple projects simultaneously, prioritizing tasks and resources to meet deadlines.

Automation Integration:

• Integrating Playwright automation into CI/CD pipelines (Jenkins/GitHub Actions).
• Developing and maintaining automated test scripts to reduce manual effort.
• Conducting cross-browser and cross-platform testing for a consistent user experience.

Client-Focused QA Approach:

• Working closely with clients to understand business needs, and tailor QA strategies.
• Providing QA sign-off for releases to ensure client satisfaction.
• Managing QA reporting and defect metrics for stakeholders.
• Delivering high-quality releases under tight deadlines, using exploratory testing and collaboration.
• Creating documentation to bridge gaps between clients and the team.
• Effectively communicating project status and QA insights to stakeholders, ensuring transparency and alignment.

• Test Documentation: Created and maintained test documentation in TFS, aligning with product requirements.
• Defect Management: Logged, tracked, and resolved defects in TFS.
• Backend Testing: Conducted backend testing using SQL to verify database integrity.
• API Testing: Performed API testing using Postman.
• Testing Phases: Participated in Smoke, Functional, UI, Ad-hoc, and System testing.
• Tool Proficiency: Utilized MTM, Visual Studio, and TFS tools.

• User Training & UAT Support: Participated in user training sessions, and assisted in User Acceptance Testing (UAT).
• Documentation and Communication: Documented testing methods, scenarios, test results, and tracked defects.
• Regression Testing: Conducted thorough regression testing to ensure that existing functionalities were not impacted by new changes.
• Defect Management: Logged, tracked, and closed defects using JIRA and GitHub Issue Tracker.
• Performed functional testing, mobile app testing.
• Collaboration and Integration: Collaborated with cross-functional teams to integrate testing into the development lifecycle.
• Quality Assurance: Contributed to the development of quality assurance processes and best practices to enhance overall software quality.