Swati Grover
Pune
Summary
With a dynamic career at ZS Associates since 2021, I have advanced from Associate Consultant to Specialist in Talent Development, leading leadership programs across India. I revamped the Milestone programs using the ADDIE model and executed the Manager Development Series, significantly improving leadership skills. As a certified MBTI Practitioner, I facilitate sessions enhancing team collaboration and productivity. Leading the Trust and Relationship Excellence program, I strengthen leadership dynamics for senior leaders. As the Talent Development Partner for ZS Bangalore, I foster a robust learning culture, achieving top learning scores globally.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Human Resources Specialist - Learning
ZS Associates India Pvt. Ltd.
Pune
01.2021 - Current
- Spearheaded the leadership development programs (Milestone programs) across various levels in India, driving transformational growth
- Redesigned two Milestone programs using the ADDIE model, significantly enhancing the learning experience and content. This revamp garnered widespread appreciation from participants and leadership alike (90+ NPS)
- Conceptualized, developed, and executed the Manager Development Series for seasoned managers, substantially improving their leadership skills and capabilities
- Lead the end-to-end execution of the Trust Based leadership program for the PAM group (Partners, Associate Partners, and Managers), strengthening leadership dynamics and trust
- Demonstrated outstanding facilitation skills, effectively conducting sessions for a diverse audience ranging from new joiners to managers
- Certified MBTI Practitioner, facilitating insightful sessions that help individuals and teams understand and leverage personality differences for enhanced collaboration and productivity
- Talent Development Partner for Bangalore: Successfully introduced and nurtured a robust learning culture in the ZS Bangalore office, achieving the highest learning scores globally amongst all regions (75+ score)
- Lead and mentor a high-performing team of 4 members, fostering their growth, development, and providing opportunities to excel in a supportive environment
- Strategic Stakeholder Engagement: Engaged with senior stakeholders to gather insights, align business needs, and secure buy-in, ensuring the relevance and impact of development programs. Delivered innovative solutions that address current and future business needs, maintaining strong alignment with organizational goals
Assistant Manager - Learning & Development
NTT Ltd.
Mumbai
06.2017 - 01.2021
- Conceptualized, designed and executed sales enablement programs to develop sales capability amongst the frontline
- Conceived, conceptualized and designed learning loyalty program to develop a learning culture
- Work with the in-house team to develop a learning management system
- Identifying training needs and preparing learning calendar for each financial year
- Defined and developed customized programs based on the needs identified
- Scheduling and coordination of learning interventions in line with annual training targets and/or needs identified
- Collected and analysedtraining feedback to measure training effectiveness
- End-to-end management of the campus hiring process
- Re-designing the Management Trainee program to enhance the learning experience of the new joiners and make them productive in the shortest possible time
- Maintaining employee training and certifications database to ensure compliance standards are met and audit requirements are fulfilled
- Handling all L&D communications using various mediums like email, intranet, internal newsletter etc.
Summer Intern - Talent Management
Ugam Solutions Pvt. Ltd.
05.2016 - 06.2016
- Conceptualized and executed 'A benchmarking exercise on people practices across various organizations in the IT/ITES sector' to enable Ugam to become a more employee friendly work place.
Executive Consultant
KPMG
Gurgaon
06.2011 - 04.2015
- Worked with Fortune 500 client across various sectors such as Investment Banks, Pharmaceuticals, Aviation, Retail & Wholesale, Oil & Gas etc
- Conducted enhanced due diligence and background verifications on companies, vendors (suppliers) and individuals
- Conducted desktop-based research using specialist research tools, due diligence reports, and databases such as Bloomberg, Factiva, Lexis-Nexis, Dow Jones, Thompson, Hoovers, Onesource and ISI Emerging Market
- Wrote and reviewed reports identifying the following issues: Compliance including US Foreign Corrupt Practices Act (FCPA) issues, company profile and history, shareholder structure, PEP exposure (politically exposed persons); political/corruption risk, fraud, bribery, kickbacks, terrorist or adverse connections and legal issues
- Recognised with the 'Kudos' award for outstanding performance on various client engagements and for consistently delivering high-quality work.
Education
PGDM - HR
K.J. Somaiya Institute Of Management Studies And Research
Mumbai04-2017
Bachelor of Arts (B.A.) - Mathematics
Hindu College, University of Delhi
New Delhi06-2011
Skills
- Leadership Development Programs
- Facilitation Excellence
- Senior Stakeholder Management
- Team Leadership
- Strategic Planning
- Program Management
- Communication
- Problem Solving
Accomplishments
- Winner of the APAC Q2 2020 LOVE Award for living by the values of NTT while designing & delivering company wide learning initiative during the lockdown
- Winner of ACE Award at NTT in Dec 2017 - Recognized for conceptualization and smooth end-to-end management of learning initiative aimed at developing sales capability amongst the frontline
- Awarded Kudos at KPMG in Jul 2013 - Recognized for delivering high quality reports, attention to detail, analytical thinking and error-free work. Consistently appreciated by the client for the exemplary work on reports which were complex & large in scope and required in-depth research
Certification
MBTI® Certification
The Myers-Briggs Company (Issued Aug 2021)
Timeline
Human Resources Specialist - Learning
ZS Associates India Pvt. Ltd.
01.2021 - Current
Assistant Manager - Learning & Development
NTT Ltd.
06.2017 - 01.2021
Summer Intern - Talent Management
Ugam Solutions Pvt. Ltd.
05.2016 - 06.2016
Executive Consultant
KPMG
06.2011 - 04.2015
PGDM - HR
K.J. Somaiya Institute Of Management Studies And Research
Bachelor of Arts (B.A.) - Mathematics
Hindu College, University of Delhi
MBTI® Certification
The Myers-Briggs Company (Issued Aug 2021)
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