Dance & Games
SWATI KAITHAL
New Delhi
Summary
To be associated with a progressive organization which can provide me with a dynamic work sphere to extract my inherent skills as a professional, used and develop my aptitude to further organizations objective and also attain my career target in the progress.
Overview
2
2
years of professional experience
2
2
Languages
Work History
Teleperformance
Senior Customer Service Executive
06.2022 - Current
ROLES & RESPONSIBILITIES:-
- Automated, smart decision making through no-code workflows.
- Customized and flexible user verification journeys.
- Analyzing and reporting customer data to devise new strategies or update the existing ones.
- Assisting them if they are facing a problem and troubleshooting it.
- Ensuring the Clients has a positive experience with the company.
- Fostering a healthy relationship between the client and the customer.
Education
Bachelor of Commerce (B.COM) - Commerce
HIMALAYAN UNIVERSITY
ARUNACHAL PRADESH07.2019
Higher Secondary - Commerce
M.V CONVENTINTER COLLEGE
Allahabad, India05.2016
High School -
M.V CONVENT INTER COLLEGE
Allahabad, India 05.2014
Skills
Microsoft Office
(Word , Excel , Powerpoint) Windows XP , 2003 and 2007
Affiliations
Father Name :- Sunil Kaithal
Mother Name :- Suman Kaithal
Height :- 159 cm
Weight :- 55 kg
Interests
Listening to Music
Photography
Travelling
Singing
Cooking
Additional Information
❖ Zeal to accept challenging work environment.
❖ Dedicated towards work and organization.
❖ Excellent understanding of project issues, ability to work independently or as part of a team.
❖ Quick learner.
❖ Adapt to any environment.
Disclaimer
I confirm that the information provided by me is true to the best of my knowledge and belief.
Timeline
Teleperformance
Senior Customer Service Executive
06.2022 - Current
Bachelor of Commerce (B.COM) - Commerce
HIMALAYAN UNIVERSITY
Higher Secondary - Commerce
M.V CONVENTINTER COLLEGE
High School -
M.V CONVENT INTER COLLEGE
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