Singing
Swati Kumari
BUSINESS DEVELOPMENT MANAGER
Hyderabad,TG
Summary
Competent and proactive sales manager with a wealth of expertise in building client rapport and driving business success, offering strategic expertise, exceptional planning abilities and business development insights. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
2
2
Certifications
3
3
Languages
Work History
BRAND SERVICING MANAGER
FRANCHISE INDIA BRANDS LIMITED
10.2023 - Current
- Finalizing corporate alliances for franchise of designated brands with prospective clients/brand handling
- Responsible for brand and investor portfolio expansion development, new client acquisition through corporate tie ups
- Regular interaction with potential and existing clients, for better traction and expansion
- Working as interface between brand and investors for closing franchises
- Maintain loop between brand and investor so as to increase the success ratio for closures
- Handling responsibility of coming up with suitable solutions wherever required either from client or investor in order to increase the closure probability.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized performance by monitoring daily activities and mentoring team members.
Assistant Manager,Sales
BHARTI AIRTEL LTD
12.2021 - 10.2023
- Developed innovative sales & marketing strategies to increase engagement with target demographic and drive brand exposure; administering Post-Paid, DTH, broadband & MIFI sales across own territory
- Managed a diverse team of 10-12 Client Relationship Officers, their target settings vs
- Achievements on all KPIs on a regular basis
- Evaluated supplies to assess quality, timelines and compliance of deliveries, to maximize business operations efficiency
- Participated in multiple Focus group discussions held nationally, and have given many suggestions to improve process gaps and have been recognized in national calls.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Managed a team of sales representatives, providing training and guidance for successful sales strategies.
Territory Sales Manager Sr.Executive
Bharti Airtel
04.2020 - 11.2021
- Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Provided exceptional customer service to foster client loyalty and satisfaction.
- Oversaw all aspects of the sales cycle from prospecting to closing deals, ensuring a seamless experience for customers.
- Boosted sales performance by implementing effective team training and coaching strategies.
- Monitored competitor activities within the territory, adjusting sales strategies as needed to maintain a competitive edge.
Store Sales Manager EXECUTIVE
Bharti Airtel
11.2018 - 03.2020
- Built relationships with customers and community to establish long-term business growth.
- Monitored KPIs closely to identify areas requiring improvement, adjusting strategies accordingly to maximize results.
- Spearheaded employee coaching initiatives focusing on upselling techniques and product knowledge enhancement for improved performance metrics.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Collaborated with other departments in-store events planning, driving cross-functional success and increased customer engagement.
- Managed accounts to retain existing relationships and grow share of business.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Education
Bachelor of Information and Technology - Information Technology
Mahatma Gandhi Institute of Technology Hyderabad
06.2018
Intermediate -
Sri Chaitanya CollegeHyderabad
SSC (Tenth) - undefined
Triveni School- Hyderabad
Skills
Performance Tracking and Evaluation
undefinedCertification
Microsoft Excel-Beginners to Advance course from Udemy by Kyle Pew
Accomplishments
- Acquired 25 Corporate Leads in last quarter, which in turn has help to increase 7% of Sales Revenue on zonal performance
- Headed the Whisper Valley /My Home Krishi Marketing Campaign/ Brand awareness Activity last year, it was a hugely successful campaign for AP Retail Team of Bharti Airtel, acquiring 3 Corporate Accounts from the event and lots of referrals
- Conducted 5 Residential Welfare Association Activities in last quarter with the goal of acquiring new leads, and contributed 22 One Airtel Acquisitions from it along with 3 new accounts of together 50 New connections of Postpaid and MiFi Sales
Personal Information
- Hobbies: Vocal Singing, Writing songs, poems, short stories, blogs, Content Writing, Dancing, Learning Ukulele
- Date of Birth: 04/11/95
Home
9000339000
Projects
Worked as a business associate for the MSME Expo held in January 2018, Vistara Business Solutions, Jan 2018
Real Life work experience with mentoring, learning and networking, arte_almanac
Interests
Content writing
Public speaking
Poet
Timeline
BRAND SERVICING MANAGER
FRANCHISE INDIA BRANDS LIMITED
10.2023 - Current
Assistant Manager,Sales
BHARTI AIRTEL LTD
12.2021 - 10.2023
Territory Sales Manager Sr.Executive
Bharti Airtel
04.2020 - 11.2021
Store Sales Manager EXECUTIVE
Bharti Airtel
11.2018 - 03.2020
Bachelor of Information and Technology - Information Technology
Mahatma Gandhi Institute of Technology Hyderabad
Intermediate -
Sri Chaitanya CollegeHyderabad
SSC (Tenth) - undefined
Triveni School- Hyderabad
Microsoft Excel-Beginners to Advance course from Udemy by Kyle Pew
Learning Affiliate Marketing fundamentals for business success from Udemy by Alex Genadlink
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