Swati Mahapatra

In TCS , I am working as an IT analyst in Testing domain. Technologies like manual testing involving different tools like ALM,waterfall methodology and BFSI domain

• Documented, triaged and managed defects in [Software] and worked with developers to facilitate timely resolutions.
• Worked with off-site teams to complete timely tests and facilitate smooth product releases.
• Tested functionality, performance and compliance of each product against design specifications to maintain strong development standards and high customer satisfaction.
• Produced test scripts for new automated software testing rounds.
• Created and optimized automated testing tools for repetitive tasks.
• Wrote and updated manual test cases for team use, maintaining optimal organization for maximum productivity.
• Created and maintained database of common and known testing defects.
• Worked with Agile and Scrum methodologies to accomplish project milestones and meet demanding timelines.
• Monitored and facilitated bug resolutions to optimize software.
• Met project scope and delivery dates by planning optimal testing schedules.
• Completed unit and regression tests on software and individual modules.
• Simulated software production environments to allow for enhanced testing.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Understood and followed oral and written directions.
• Presented clean and sanitized vehicle to customers for utmost satisfaction.
• Leveraged [Software] skills to input and compile data gathered from various sources.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.
• Exceeded customer satisfaction by finding creative solutions to problems.
• Modified existing software systems to enhance performance and add new features.
• Maintained schedule of class assignments to meet deadlines.