SWATI MIHSRA
INDORE
Summary
To work in a healthy, innovative and challenging environment extracting the best out of me, which is conducive to learn and grow at professional as well as personal level thereby directing my future endeavors as an asset to the organization.
Overview
4
4
years of professional experience
Work History
Business Team Leader
OCEAN MOTORS PVT LTD
07.2019 - 12.2022
- CALL CENTER HEAD ARENA - NEXA -TRUE VALUE - COMMERCIAL SALES AND SERVICE
- HANDLING HYPER-LOCAL SALES AND SERVICE SEGMENTS.
- JUST-DAIL - SUPER RECEPTION ALL SEGMENTS LEAD MANAGEMENT.
- ALL CHANNELS SALES AND SERVICE APPOINTMENT GENERATION
- BUSINESS REPORTS PREPARATION MTD AND YTD
- GROWTH AND DE-GROWTH MAINTAIN WITH TEAM HANDLING
- COMPLAINT RESOLUTION WITH TAKING CORRECTIVE ACTIONS
- CONDUCTED REGULAR REVIEWS OF OPERATIONS AND IDENTIFIED AREAS FOR IMPROVEMENT.
- DEVELOPED EFFECTIVE IMPROVEMENT PLANS IN ALIGNMENT WITH GOALS AND SPECIFICATIONS.
Team Leader
S.K BUILDERS AND DEVELOPERS
01.2019 - 06.2019
- CALLING AND GENERATE LEADS
- TEAM MANAGEMENT
- CONDUCT BOOKINGS OF BUSNESS
- DIGITAL HANDLING
Education
MBA - HUMAN RESOURCE & FINANCIAL MARKETING
IPS ACADEMY DAVV
INDORE03.2018
BBA - ALL SUBJECT
.P.S.U. Rewa A.P.S.U
REWA09.2016
HIGHER SECONDARY - COMMERCE
Saraswati Shisu Mandir Nirala
REWA04.2012
Skills
- Computer Skills:
- Operating Systems: Windows,
- Packages Known: MS Office (Word, PowerPoint, Excel)
- Negotiation Skills
- Problem Solving Skills
- Teams Handling
- Excellent Interpersonal Skills
- Self Disciplined
- Highly Diligent and Committed
- Ability to function as a team player and alternatively work independently to
- Achieve objectives
- Excellent problem solving and troubleshooting skills
Languages
English
Bilingual or Proficient (C2)
Hindi
Upper intermediate (B2)
Additional Information
DOB - 15-JUN-1993
MARITAL STATUS - UNMARRIED
FATHER NAME - MADAN GOPAL MISHRA
MOTHER NAME - PRABHA MIHRA
Timeline
Business Team Leader
OCEAN MOTORS PVT LTD
07.2019 - 12.2022
Team Leader
S.K BUILDERS AND DEVELOPERS
01.2019 - 06.2019
MBA - HUMAN RESOURCE & FINANCIAL MARKETING
IPS ACADEMY DAVV
BBA - ALL SUBJECT
.P.S.U. Rewa A.P.S.U
HIGHER SECONDARY - COMMERCE
Saraswati Shisu Mandir Nirala
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