SWATI SATHEENDRAN
Assistant Manager
Bengaluru
Summary
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
6
6
years of post-secondary education
Work History
Assistant Manager
Ernst & Young
Bengaluru, India
5 2017 - Current
- Joined Ernst & Young in 2017
- Working as assistant manager in Account Management Services team,leading team of 11 members.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Trained personnel in process knowledge and enforced participation in exercises focused on developing key skills.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Offered hands-on assistance to clients, assessing needs, and maintaining current knowledge.
- Directed as main point of contact for clients in providing assistance.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Mentored team members to enhance professional development and accountability in workplace.
- Defined clear targets and objectives and communicated to other team members.
- Developed strong working relationships with staff, fostering a positive work environment.
- Implemented staff training programs, enhancing product knowledge and improving service skills.
- Orchestrated in the GDS FSRM Compliance team at Ernst & Young, that supports work for financial services clients (including banks) for regulatory compliance work with one of the world’s largest Banker which includes analyzing and identifying the risk involved in the financial business.
- Orchestrated in the auditing sector (EMEIA) banking, giving assurance and identifying risk associated in financial statements of the entity by performing audit procedures.
Education
MBA - Finance
Amrita School of Business
01.2015 - 04.2017
AmritaVishwa vidyapeetam - B. Com
Karnataka
01.2012 - 04.2015
Skills
Adaptability and Flexibility
Customer rapport
Work Planning and Prioritization
Team Collaboration
Lead Generation
Technical skills in Microsoft Excel, Microsoft Word, Microsoft PowerPoint
Volunteer Community Service Experience
· Seed pen making event to support NGOs
· Garden City Jeevitha Anathashrama Donation drive Outreach program.
· Member of AYUDH-Amrita Yuva Dharma Dhara , youth club of Amrita University
· Took active participation in Amala Bharatham Campaign.
Awards
· Received “EY Badges” on Data Visualization and Teaming.
· Received “Spot Award” on multiple events.
· Recognized as a 'Top Producer' bravo award recipient.
· Received rave cards for the performance.
Timeline
MBA - Finance
Amrita School of Business
01.2015 - 04.2017
AmritaVishwa vidyapeetam - B. Com
Karnataka
01.2012 - 04.2015
Assistant Manager
Ernst & Young
5 2017 - Current