Swati Sen

• Managing a complex calendar for the MVP of Capital One India, ensuring optimal scheduling efficiency.
• Coordinate travel arrangements and manage expenses to maintain budget compliance.
• Collaborated with cross-functional teams, including HR, Finance, and external stakeholders.
• Executed event planning for team offsites, town halls, and recognition sessions.
• Utilized modern productivity tools like G Suite, MS Office, DocuSign, and e-wallets.
• Partnered with the Global Admin team on Initiatives and Team events.
• Engaged with business leaders and external stakeholders to align objectives and meetings.
• Supported various learning and development programs to enhance employee skills.

• Managing a complex calendar for the Founding Team and HR Lead (7 Leadership Members).
• Handling Domestic & International Travel including booking tickets, hotels etc via Make My Trip app.
• Events; Townhall & various R&R sessions across organization level.
• Handling External stakeholders.
• Managing various HR / people related team projects as and when required.
• Handling internal communications, newsletter etc.

• Managing complex and frequently changing travel arrangements and coordinating the pre-planning of trips, both Domestic and International.
• Travel, Expense & Calendar Management: Assisting with calendar, domestic and international bookings and filing expenses as per the policy.
• Project Liaison: Acting as a liaison between the external or internal customer on various projects.
• Client Meetings: Responsible for aligning customer meetings as per guidelines.
• Budget Management: Expense reports, budgets and filing systems as per Company policy.
• Communication Mailers.
• Event Management.

• Creating and maintaining highly effective filing and documentation, resulting in easy access.
• Set-up high level Local & Global VC and conference calls, Board & Management Meetings.
• Travel Arrangements of top executives and liaising with the global team for India travels.
• Updated and maintained Calendar, completely owning and providing end to end service.
• Assisted seniors with special projects when needed like: Floor renovation; Enhancing features for ensuring smooth Team Stand-up's by organizing mobile white boards; mobile kiosk etc.
• Vendor Management.
• Event & Offsite Coordination.
• Responsible for driving Fun committee meetings and took responsibility to organize, guide and execute Annual events of Gurgaon branch at outdoor locations for about 2500+ pax.
• Handling VVIP and Chairperson's visit and providing them support in terms of their agenda, team meeting coordination, print-outs, etc. while they are in India office.
• Answering queries on behalf of Country Head's office from India & UK office; Treat employees with respect and provide information.
• Acting as liaison and maintaining open lines of communication among senior executives, board members and management.
• Coordinate preparation and timely dissemination of company reports; MOM; slide presentations for Board Meeting; Steerco etc.
• Work on collating information from various departments to publish a weekly mailer for the entire Technology staff. Key information pertaining to people / process / releases etc. are the main highlights of the mailer.

• Handling Time & Expenses & Reconciling the corporate credit card statements.
• Calendar Management.
• Handling confidential reports, mails & managing digital signature.
• Handling WIP reports & circulating the same with the team on a weekly basis.
• Organizing Events (Internal & External venues).
• Coordination with HR for internal team call, interview sessions, & New Joiner sessions.
• Arranging International & Domestic travel requirements - Air / Hotel / Visa / Forex & Invite letters.

• Calendar Management.
• Travel arrangement (Domestic/international Air Travel and Hotel Bookings).
• Handling Time & Expense Report of Senior Executive / Senior managers.
• Handling confidential reports and databases.
• Organizing Team Events & Award functions on behalf of Senior Executives & HR.
• Managing Calendar Invites/ Entrees and appointments.
• Organizing conference calls on local and global levels.
• Coordinating with HR in organizing various internal Connect sessions & New Joiner Orientation.
• Single point of contact for 'Communication mailers', 'Welcome notes' etc. which were sent to teams of approx. 50 and above on behalf of Senior Exec or Senior Managers in the organization.
• Actively participated in the 'Buddy programme' for the EA team.
• Active member of the 'Corporate Social Responsibility' team.

• Managed one Partner and three Associate Directors to enhance operational efficiency.
• Coordinated travel arrangements for executives, ensuring timely arrivals.
• Executed event management strategies for corporate functions and meetings.
• Collaborated with HR on new joiner onboarding and induction programs.

• Monitored calls for prepaid processes of Hutchison Essar to ensure compliance.
• Conducted feedback sessions to enhance team performance and service quality.
• Participated in team briefings and stand-ups to align project objectives.
• Facilitated training for new batches of freshers to accelerate onboarding.

Details can be shared in case of queries.