I am proficient in creating and formatting documents in Word, managing data and creating formulas in Excel, designing presentations in Power Point, and managing emails
Swati Sharma
Student
Surrey
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
11
11
years of professional experience
1
1
Certification
1
1
Language
Work History
Medical Office Assistant
Dr. Gurpreet's Medville Clinic
11.2023 - 04.2024
- Assisted with medical coding and billing tasks.
- Relayed care and medication advice to patients to relieve physicians during peak hours.
- Performed various administrative tasks by filing, copying and faxing documents.
- Maintained a clean reception area conducive to a professional atmosphere while adhering to safety guidelines during the COVID-19 pandemic.
- Enhanced patient care with timely and accurate data entry of medical histories, prescriptions, and lab results.
- Processed medical insurance claims and payments.
- Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
- Updated patient information and insurance details for accurate electronic medical records.
- Prepared and processed patient referrals and transfer requests.
Medical Social Worker
S.L.Bajaj
03.2013 - 04.2015
- Assessed risk factors of patients and made referrals for further services.
- Participated in clinical supervision to maintain professional development.
- Implemented evidence-based therapeutic interventions tailored to the specific needs of diverse patient populations.
- Helped clients develop new coping mechanisms and techniques to drive behavior modification.
- Promoted effective communication between patients, families, and medical staff through skilled mediation techniques during challenging conversations.
- Provided patient and family education on available resources and self-care strategies.
- Offered crisis intervention services to address urgent concerns related to mental health, substance abuse, or domestic violence issues.
- Maintained detailed documentation of client progress, adhering to strict confidentiality guidelines in compliance with HIPAA regulations.
Education
Master of Arts - MA Leadership
Trinity Western University
Langley, British Columbia 04.2001 -
Master of Arts - Sociology
Post Graduation Govt College For Girls
Chandigarh, India 04.2001 -
Bachelor of Arts in Education - Education
Himachal Pradesh University
Solan, India 04.2001 -
Bachelor of Arts - Language Arts Education
Post Graduation Govt College For Girls
Chandigarh, India 04.2001 -
Skills
Active Listening
Drawing and Colouring
Drawing and Colouring- There is no obstacle to creativity. You just have to let your ideas, desires or emotions come out free.
Accomplishments
- Achieved eye donation through effective communication.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of fifteen in the development of Cataract surgery camps.
- Supervised team of seventeen staff members.
Software
Certification
Certified Medical Social Worker, Govt.Medical College and Hospital- 21-03-2013 till 30-03-2015
Interests
Community involvement, helping others,providing support to families and individuals and using my passion to stay motivated
Timeline
Medical Office Assistant
Dr. Gurpreet's Medville Clinic
11.2023 - 04.2024
Medical Social Worker
S.L.Bajaj
03.2013 - 04.2015
Certified Medical Social Worker, Govt.Medical College and Hospital- 21-03-2013 till 30-03-2015
03-2013
Master of Arts - MA Leadership
Trinity Western University
04.2001 -
Master of Arts - Sociology
Post Graduation Govt College For Girls
04.2001 -
Bachelor of Arts in Education - Education
Himachal Pradesh University
04.2001 -
Bachelor of Arts - Language Arts Education
Post Graduation Govt College For Girls
04.2001 -
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