Swati Singh
Summary
Seasoned project management professional with a proven track record at EY India, adept in Agile Project Management and Stakeholder Management. Excelled in leading cross-functional teams to deliver innovative digital solutions, enhancing global project delivery through effective process improvement and risk mitigation. Demonstrated exceptional ability in driving stakeholder engagement and optimizing project outcomes.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Manager
EY India
09.2022 - Current
- Company Overview: Client - HSBC Bank
- Handpicked to lead complex projects and in recognition for my continued achievements with Agile mindset and understanding of business
- Worked on multiple Journey's for Accounts VS (MMA) for the servicing projects
- Facilitated the discovery, requirement analysis and functional specification review before project delivery
- Successfully delivered new innovative digital mobile/web based product (e-Statements, with Preferences, Change Contact Details & Raise a dispute), through engaging and collaborating across stakeholders to prioritize requirements for global market
- Followed SAFe framework with strong communication skills & effectively sharing relevant information through collaboration and drive results, ensuring appropriate level of engagement from all members of the project team & stakeholders
- Overall governance and management of Multiple Projects across global market
- Led project team meetings to align on tasks and ensured team performance was consistently assessed
- Experience in monitoring, documenting and sharing the project progress reports & dashboards on milestones and deliverables
- Sharing the same with Stakeholders & HSBC Management
- Responsible for contributing to proposals and client presentations for Projects delivery with disciplined project management expertise & Preparing Project Estimation & Delivery Plan
- Worked closely with the tech Pods (Developer, QA) and track the adherence of each project within the program to its scheduled timeline and milestone
- Work alongside programme lead & key stakeholders in global/local markets and technology teams to optimize the pace of delivery through effective planning, budgeting
- Client - HSBC Bank
Associate Manager
Virtusa Consulting Services Pvt. Ltd
02.2021 - 07.2022
- Company Overview: Client - HSBC-Digital RBWM - MMA -Mobile & Web
- To plan and effectively implement the Project delivery plan
- Responsible for managing the global clients, Project working group and stakeholders and had proven ability to build strong relationship with them
- Responsible for timely delivery of projects within the scope and budget, using the agile methodology
- Work closely with cross-functional and the Product team to organize and prioritize the high-level roadmap and backlog
- Lead the collaborative, dynamic PI planning process - prioritizing the tasks and stories
- To monitor and report (risks, issue, assumption, Dependency) with sufficient clarity and timeliness to enable stakeholders to monitor progress
- Successfully delivered on-time product features including, Update KYC, estatements and Login and preferences
- Client - HSBC-Digital RBWM - MMA -Mobile & Web
Senior Manager
Awari Technologies Pvt ltd
02.2021 - 07.2022
- Worked with the Market Place App development team
- Worked as a Team member for ERP implementation project
- Managed all phases of Navision Project delivery, resulting in improving the processes as needed to maximize department's effectiveness
- Initiated, Led and successfully implemented the ISO 9000:2008 certification
- Engaged with the stakeholders across various departments for gathering requirements and developing a roadmap and for the implementation of projects
- Maintained effective and lasting vendor relationships through dynamic communication & collaboration
Senior Manager
Auctus Wear
06.2016 - 01.2021
- Worked as a Product Manager for e-commerce web portal launch
- Successfully led the API integration project
- Managed end to end projects, including managing costs, schedule, and ROI
- Managed stakeholders during steer core meetings to facilitate project evaluation and process improvement
- Reduced expenditures by effectively negotiating vendor and service contracts to drive savings
- Effectively management project schedule by effective KPI management
- Established, initiated, and optimized business development strategies based on company targets, product specifications, market data and budget factors
- Developing & implementing standard operating procedures (SOP)
Junior Manager
Future Axiom Telecom Ltd
04.2008 - 07.2010
- Managed project scope, schedule, status and documentation
- Responsible for project coordination including planning and implementation and to ensure that all requirements were fulfilled
- Responsible for time-to-time updates and sharing of reports to the stakeholder about the ongoing project
- Led the collaborative, dynamic planning process - prioritizing the work that needs to be done against the capacity and capability of the team
- Oversee product planning and demand management on monthly basis to maintain adequate product levels
- Played key delivery role in successful migration from SAP to Oracle
- Worked with Optimiza development team and implemented the inventory planning and controlling tool
Education
PMP -
PMP
08-2025
Master's in management - PGPBM
International School of Business & Media
03-2008
Skills
- Agile Project Management
- Stake holder Management
- Process Improvement
- Cross-functional team Management
- Project governance & Roadmap
- Problem Solving
- Risk assessment and Mitigation Plan
Personal Information
Title: Project Manager
Certification
- Certified SAFe agilest
- Lean Six Sigma green belt
- PSM
- PSPO
Accolades And Accomplishments
- Suggested the feature slicing methodology to the product team, which helped in prioritising the delivery of maximum revenue features.
- Proposed the cross-entity & channel testing approach to avoid production incidents.
- Proposed to decouple the IOS and AOS release into two parts to minimize the risk of failure and avail maximum customer value.
- Received Budding star & Kudos Award in EY.
- Received appreciation for 2 consecutive quarters from the client.
Key Technologies
- JIRA
- Confluence
- Scrum
- Kanban
- Clarity
- Microsoft Excel
Timeline
Manager
EY India
09.2022 - Current
Associate Manager
Virtusa Consulting Services Pvt. Ltd
02.2021 - 07.2022
Senior Manager
Awari Technologies Pvt ltd
02.2021 - 07.2022
Senior Manager
Auctus Wear
06.2016 - 01.2021
Junior Manager
Future Axiom Telecom Ltd
04.2008 - 07.2010
PMP -
PMP
Master's in management - PGPBM
International School of Business & Media
Similar Profiles
M I H I R S A R D A LM I H I R S A R D A L
Asst. Manager - Talent (Campus) at EY IndiaAsst. Manager - Talent (Campus) at EY India
ANIRUDHA DASHANIRUDHA DASH
SENIOR ANALYST at EY IndiaSENIOR ANALYST at EY India
VARUN RAOVARUN RAO
Technology Consultant at EY IndiaTechnology Consultant at EY India