Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Swati Singh

London

Summary

Dynamic Associate Director at Fidelity International with a proven track record in programme management and transformation initiatives. Expert in agile methodologies and stakeholder management, driving significant operational improvements. Successfully led global training initiatives and enhanced user experience through advanced technology solutions, achieving efficency through strategic upskilling.

Overview

20
20
years of professional experience

Work History

Associate Director

Fidelity International - General Counsel
London
10.2021 - Current
  • Led functional and change management for Bwise GRC team, supporting global business users and compliance teams.
  • Governed Bwise Design Authority meetings by maintaining roadmap and product lifecycle backlog.
  • Applied agile methodology to enhance project management through collaboration with developers and quality assurance teams.
  • Managed transition of PCM and Data Protection modules, ensuring timely delivery of SOPs and user training.
  • Coordinated project activities, defining, accelerating, and terminating projects within the program as needed.
  • Oversaw delivery scope and supported team in clarifying JIRA user stories to drive business value.
  • Executed comprehensive program and data management, forecasting deliverables and establishing a clear roadmap.
  • Identified project risks and dependencies, implementing effective mitigation strategies.

Senior Manager

Global Risk and Transformation
04.2019 - 09.2021
  • Supported Global Risk Operations alongside Head of Risk Operations for Bwise change management and material event risk governance.
  • Implemented first, second, and third line support between business, technology, and functional change teams.
  • Ensured completion and approval of all functional SOPs, knowledge documents, and RACI matrices.
  • Managed Global BWise Functional Administration in collaboration with Technology and vendors for system stability.
  • Led strategic transformation and change management initiatives across risk, audit, and compliance sectors.
  • Utilized advanced technology solutions across various projects to enhance user experience.
  • Supported Global Risk Chatbot to address user queries within service level agreements.
  • Executed global training initiatives for BWise system navigation through QUMU video implementation.

Manager

Global Finance System and Change management
01.2018 - 03.2019
  • Managed governance of India Finance Projects, aligning delivery roadmap with Finance Change Strategy.
  • Led finance transformation projects across multiple geographies to enhance operational efficiency.
  • Delivered monthly reports to CFOs and Steering Committee for strategic decision-making.
  • Developed methodologies and initiatives by evaluating proposals through cost-benefit analysis.
  • Streamlined small-scale enhancement model, implementing controls for project cost and integration.
  • Tracked complete project cycles using JIRA and Confluence, ensuring adherence to business processes.
  • Trained global finance executives on SSE framework and workflow tools, including K2 and SharePoint.
  • Established governance structure for finance systems policies, analyzing risks to drive improvements.

Various Roles (Analyst - Manager)

Fidelity International
12.2005 - 12.2018
  • Executed reporting, analysis, and governance for Accounting and Control functions.
  • Implemented Intercompany Automated Module and governance model to streamline processes.
  • Led project management for Bwise Notification landscape revamping and successful implementation.
  • Directed program management of risk taxonomy, ensuring timely execution and compliance.
  • Achieved 0.5 FTE savings through team upskilling and continuous improvement initiatives.
  • Delivered RCSA 2021 Programme within 90 days, ensuring operational readiness.
  • Managed stakeholder training as part of GC India L&D initiative for 2021.
  • Mentored participants in GC Hackathon 2022, contributing to two problem statements.

Education

MBA - Finance

Symbiosis
Pune

Graduation - Economics

Delhi University

Skills

  • Programme Management
  • Business Analysis and Analytical Skills
  • Client Centricity & Issue Resolution
  • Stakeholder Management
  • Transformation & Continuous Improvement
  • Problem Solving
  • Agile and Change Management
  • Critical Thinking
  • Process Development and Optimisation
  • K2
  • JIRA
  • Confluence
  • Sprint planning

Accomplishments

  • One of the three presenters as part of the India D&I Success Story session of 2021
  • CFO award for innovation
  • Leading GCSS business knowledge and leading the Know Your Business initiative in Tunisia
  • Multiple SPOT awards, individual quarter awards, and team awards in finance
  • Awarded quarter award for supporting the Transaction Resolution Team (NIGO) on a short-term project

Timeline

Associate Director

Fidelity International - General Counsel
10.2021 - Current

Senior Manager

Global Risk and Transformation
04.2019 - 09.2021

Manager

Global Finance System and Change management
01.2018 - 03.2019

Various Roles (Analyst - Manager)

Fidelity International
12.2005 - 12.2018

MBA - Finance

Symbiosis

Graduation - Economics

Delhi University

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Swati Singh