Summary
Overview
Work History
Education
Skills
Certification
Languages
NOTABLE ACHIEVEMENTS
Additional Information
Timeline
Generic

Swati Singh

Mumbai, India | Open To Relocation To EU

Summary

Results-driven Business Development Manager with 7+ years of experience in B2B SaaS sales across EMEA and North American markets. Proven track record of exceeding sales targets by 150-175% through strategic client acquisition, relationship building, and consultative selling. Expertise in full-cycle sales, account management, and cross-functional collaboration. Skilled at identifying market opportunities and driving revenue growth in competitive technology sectors.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Business Development Manager - India

LIGHTHOUSE
01.2025 - 10.2025

• Closed largest account in company history with $55,000 MRR, demonstrating exceptional deal negotiation skills

• Increased overall sales performance by 20% through strategic prospecting and personalized outreach

• Achieved highest call volume with 150+ calls per week, maintaining KPI excellence consistently

• Recognized as “Personalization Queen” for tailoring solutions to individual client needs and pain points

• Managed enterprise sales cycles and built strategic partnerships in the hospitality technology sector

• Conducted high-level conversations with C-suite executives to identify business needs

• Developed customized solutions and delivered compelling presentations to decision-makers

• Utilized Salesforce CRM for accurate pipeline management and forecasting

• Collaborated with cross-functional teams to optimize customer success and retention

Founding Account Executive

BEYOND PRICING
02.2023 - 10.2024

• Exceeded sales and product objectives through consultative solution-selling approach

• Identified and qualified potential leads, understanding specific client requirements

• Closed complex deals with enterprise clients in the revenue management space

• Delivered technical product demonstrations and crafted customized proposals

• Conducted Quarterly Business Reviews with key accounts to ensure client satisfaction

• Engaged with C-Level and VP-Level executives to drive strategic partnerships

• Maintained accurate sales activity tracking and forecasting in Salesforce

• Recognized as Best Closer and founding Account Executive for Beyond Pricing India operations

Business Development Manager, EMEA

MULTIPLIER
10.2022 - 02.2023

• Overachieved sales targets by an average of 150% through strategic prospecting and networking

• Created robust client pipeline to consistently meet and exceed monthly revenue goals

• Managed full sales lifecycle from lead generation to deal closure in European, Middle Eastern, and African markets

• Closed high-value contracts with new enterprise customers across multiple industries

• Generated actionable market insights to inform strategic planning with stakeholders

• Prepared monthly sales forecast reports and analyzed key performance metrics

• Collaborated with marketing, product, and customer success teams to capitalize on market trends

• Maintained comprehensive client records in CRM systems for optimized data management

Business Development Manager - Enterprise, North A

FRESHWORKS
05.2021 - 11.2022

• Overachieved quota by 175% by successfully closing corporate deals in competitive SaaS market

• Developed and implemented value-adding strategies to increase product profitability

• Strategized with sales teams to prospect and qualify customers within assigned territories

• Established streamlined account management processes and reporting frameworks

• Prepared detailed Salesforce reports to evaluate performance and prioritize outreach efforts

• Conducted comprehensive market research to identify key segments and expand customer base

• Led cross-functional initiatives to create impactful marketing campaigns

• Demonstrated product capabilities to enterprise clients with polished presentation skills

• Researched competitor activities and adapted sales tactics to maintain competitive advantage

• Awarded Change Champion, Newcomer of the Quarter, Superstar Award, and multiple performance recognitions

Senior Sales Manager

WHITEHAT JR
10.2020 - 05.2021

• Led team of 10+ sales professionals to consistently achieve and exceed targets

• Forecasted sales trends and planned team resourcing to meet business objectives

• Produced detailed sales reports to monitor revenue positioning aligned with KPIs

• Utilized Salesforce and LinkedIn Sales Navigator to generate qualified leads

• Applied expert negotiation skills to secure high-value bookings while ensuring excellent customer experience

• Prioritized daily workflows including inbound calls, quotes, and sales inquiries

• Promoted to Assistant Team Leader within 3 months based on exceptional performance

• Recognized as highest sales and revenue generator

Relationship Manager And Center Head

ZEE LEARN LTD
08.2017 - 09.2019

• Served as Relationship Manager for head office, liaison between field operations and leadership

• Coordinated events and conferences, ensuring smooth operations and resource allocation

• Collaborated with administration, human resources, and finance on cross-functional projects

• Maintained databases and filing systems to improve operational efficiency

• Prepared expense reports and evaluated data to inform strategic planning

• Managed travel arrangements and logistics for executive leadership

• Promoted to Center Head, overseeing daily operations and staff management

• Managed enrollment targets and parent relationships for preschool center

• Coordinated curriculum implementation and quality assurance initiatives

• Led team training and development programs

• Ensured compliance with educational standards and safety regulations

Founder

SMUK - THE COSMETIC HOUSE
07.2017 - 09.2021

• Founded and launched cosmetics retail business, managing all aspects of operations

• Developed business strategy and drove product development based on customer demand

• Built and managed talented team of 6 employees in a resource-constrained environment

• Cultivated productive work environment and inclusive company culture

• Leveraged industry contacts and expertise to fuel business growth

• Managed budgets, financial planning, and resource allocation

• Collaborated with team of 20 in franchise development initiatives

• Documented and resolved financial discrepancies, contributing to improved profitability

Education

Bachelor of Business Administration And Management -

S.M. Shetty College, Bachelor’s in Management Studies
Mumbai

MBA - Business Management

Guru Nanak Institute of Management Studies
Mumbai
06.2016

Skills

    CORE COMPETENCIES

    Sales & Business Development: Full-cycle B2B sales Enterprise account management Strategic prospecting Lead generation Pipeline management Revenue forecasting Consultative selling Solution selling Contract negotiation Deal closing

    Market Expertise: EMEA markets North American markets SaaS/Technology sales Cross-border sales Market research and analysis Competitive intelligence

    Client Relations: C-suite engagement Relationship building Customer retention Quarterly business reviews Client presentations Stakeholder management

    Technical Skills: Salesforce LinkedIn Sales Navigator HubSpot Outreach ZoomInfo Gong PowerPoint Microsoft Office Suite Google Workspace CRM management

    Leadership & Collaboration: Team leadership Cross-functional collaboration Strategic planning Performance management Forecasting and reporting Process optimization

    Key Strengths: Public speaking Presentation skills Problem solving Time management Emotional intelligence Adaptability Achievement-oriented mindset

Certification

• B2B Sales Masterclass: People-Focused Selling

• Sales Methodologies: Best Practices for Enterprise Selling

• SaaS Metrics Fundamentals for Managers, Founders & Investors

• Business Development & B2B Sales for Startups - Sales Valley

• Metvy Business Program

• VUCA World Certification

Languages

English
Bilingual or Proficient (C2)
Spanish
Beginner (A1)
Hindi
Bilingual or Proficient (C2)

NOTABLE ACHIEVEMENTS

• Consistently exceeded sales quotas by 150-175% across multiple organizations

• Featured in SDR “Wall of Fame” 30Under30 powered by Outplay

• Rising Star Award - Women in Sales

• Founded and scaled cosmetics business from concept to profitable operation

• Promoted to leadership roles within 2-3 months in multiple organizations

• Founding Account Executive for Beyond Pricing India market entry

• Managed successful sales operations across EMEA, North America, and Asia-Pacific regions

• Built and led high-performing sales teams of 10+ members

Additional Information

Work Authorization: EU work permit sponsorship required

Availability: Immediate | Open to relocation to EU

Travel : Willing to travel as required for business development activities

Timeline

Business Development Manager - India

LIGHTHOUSE
01.2025 - 10.2025

Founding Account Executive

BEYOND PRICING
02.2023 - 10.2024

Business Development Manager, EMEA

MULTIPLIER
10.2022 - 02.2023

Business Development Manager - Enterprise, North A

FRESHWORKS
05.2021 - 11.2022

Senior Sales Manager

WHITEHAT JR
10.2020 - 05.2021

Relationship Manager And Center Head

ZEE LEARN LTD
08.2017 - 09.2019

Founder

SMUK - THE COSMETIC HOUSE
07.2017 - 09.2021

Bachelor of Business Administration And Management -

S.M. Shetty College, Bachelor’s in Management Studies

MBA - Business Management

Guru Nanak Institute of Management Studies
Swati Singh